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Residence Inn by Marriott Detroit Troy/Madison Heights

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Detroit Troy/Madison Heights

Terrace/patio
Reception
Sport court
Suite, 2 Bedrooms | Private kitchen
Premium bedding, pillow-top beds, individually decorated

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
32650 Stephenson Hwy, Madison Heights, MI, 48071
  • Oakland Mall
    16 min walk
  • Red Oaks Waterpark
    5 min drive
  • Royal Oak Music Theatre
    8 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    36 min drive

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, individually decorated

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, individually decorated

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, individually decorated

Studio, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Madison Heights

Located in Madison Heights, Residence Inn by Marriott Detroit Troy/Madison Heights is within a 5-minute drive of Oakland Mall and DMC Surgery Hospital. .This hotel is 2.3 mi (3.6 km) from Red Oaks Waterpark and 3.1 mi (5.1 km) from Mapleview Medical.

What's nearby

  • Red Oaks Waterpark - 5 min drive - 3.7 km
  • Somerset Collection - 7 min drive - 9.1 km
  • Detroit Zoo - 8 min drive - 10.2 km
  • Royal Oak Music Theatre - 8 min drive - 8.4 km
  • Beaumont Hospital - Royal Oak - 10 min drive - 8.0 km

Getting around

  • Royal Oak Station - 13 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 36 min drive

Restaurants

  • ‪168 Asian Mart - ‬2 min drive
  • ‪Sonic Drive-In - ‬20 min walk
  • ‪Fuji Japanese Buffet - ‬3 min drive
  • ‪Red Robin - ‬3 min drive
  • ‪McDonald's - ‬20 min walk

About this property

Residence Inn by Marriott Detroit Troy/Madison Heights

Hotel in Madison Heights with free breakfast and a 24-hour fitness center
Residence Inn by Marriott Detroit Troy/Madison Heights offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

42-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 96 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions are provided, with satellite programming available. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 12.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Separate dining area

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Detroit Aparthotel Troy/Madison Heights
Residence Inn Marriott Detroit Troy/Madison Heights
Residence Inn Troy/Madison Heights
Residence Inn Marriott Detroit Troy/Madison Heights Aparthotel
Residence Inn Marriott Detroit Troy/Madison Aparthotel
Residence Inn Marriott Detroit Troy/Madison
Resince riott troit TroyMason
Residence Inn by Marriott Detroit Troy/Madison Heights Hotel

Residence Inn by Marriott Detroit Troy/Madison Heights Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 388 reviews" "
Rating 8 - Good. 102 out of 388 reviews" "
Rating 6 - Okay. 48 out of 388 reviews" "
Rating 4 - Poor. 31 out of 388 reviews" "
Rating 2 - Terrible. 48 out of 388 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Wonderful stay and friendly staff. The pool was closed so that was a bummer but we will be back for sure.
Stayed 3 nights in Aug 2024

8/10 Good

RAUL

Travelled with partner
Liked: Staff & service, property conditions & facilities
All good would stay again
Stayed 1 night in Aug 2024

2/10 Terrible

LaShana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont even waste your time or money....
I chose this hotel because of convience and price. This hotel was also selected because this was my birthday weekend. The carpet in the front room had stains in it. The couch had stains and also tears on the leather part. I had a penthouse suite which means I had an upstairs and a downstairs, two bathrooms, two bedrooms, a kitchen, and a living room. There was only one garbage can and that was located in the kitchen under the sink. There were a few gnats all over the room but it wasnt too bad, at first. I was taken out for a really expensive birthday dinner. The leftovers were packaged up and brought hime to enjoy for later that evening or the next day. Imagine my surprise when we open the microwave and open oir food to it being all the way covered with gnats!!! A $200 meal thrown away because it became infested with gnats. As if that wasnt enough it happend again the next night even though we tried keeping the food in our room to eat later. These gnats were very aggressive. We also couldnt use the pool because it was very dirty and looked like it hadnt been clean in months. This used to be a top notch hotel but now its the pits. On a scake of 1 to 5 I give it a negative 15. I wont be back and I can promise you that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alonzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2024

6/10 Okay

NATALIE

Stayed 4 nights in Jul 2024

6/10 Okay

Andrea

Travelled with partner
When I entered the room I entered I immediately noticed the dirty wall and door inside the room. Sofa looked liked it needed cleaning. Pool was atrocious. Didn’t stay overnight.
Stayed 1 night in Jul 2024

4/10 Poor

Devin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not as advertised
Full bed in a queen sized room
Stayed 1 night in Jul 2024

6/10 Okay

Phillip

Business traveller
Disliked: Cleanliness, amenities
Hotel needs scrubbed
Stayed 2 nights in Jul 2024

2/10 Terrible

Tellis

Disliked: Cleanliness, property conditions & facilities, room comfort
Detroit areas worst
There were so many gnats walking over the counter tops and on our food while we're trying to eat made us very angry I'm never going back or suggesting to anyone
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Pool was broke. Down for maintenance. The two bedroom suite toilets were broken. The tub did not drain. The dishwasher was not placed correctly there was a hole in the floor. Door knobs broken. We checked out after 45 minutes. Go to Fairfield suite or Town place down the street. The place was garbage. When I went down the street other families told me they checked out too. This residence inn is complete garage does not live up to the Marriott name. I am a member of Marriott and this place makes me hate im a member
Stayed 2 nights in Jul 2024

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciation
This was a very last minute situation due to the problems with the airlines the availability of getting a room was appreciated as it was a very long day at the airport.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Staff & service
Shower curtain was moldy. Moved the couch for more space to find wrappers and crumbs underneath. Minimal amount of plates, cups, silverware, etc. Overall cleanliness wasnt good. Stains on couch. Dining table chipped and peeling. Pool was out of order wnd wasn't told ahead of time.
Stayed 7 nights in Jul 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pool broken
Pool never worked the 10 days we were there. Said the warming elemnt was out. The washer and dryer was broke too. The service was great tho. I would recommend either bigger trash cans in the rooms or a bigger one outside to place our bags in.
Stayed 8 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
When we booked their was a pool that was available for use. When we arrived we were told it needed a pump and it should be arriving within the week because it was ordered a few weeks ago. Well our entire trip we had no pool. It was a 10 day trip and one of the main reasons I chose that hotel. Also I walked into the kitchen area to prepare breakfast and the floor was flooded. The sink was leaking. I called the front desk immediately and we grabbed the towels from the bathroom to soak up the water. We told the front desk we were going to be gone for several hours and they assured us they were going to take care of the program. When we returned the problem had not be addressed. The water was still leaking. I told one of the housekeepers as well that we were going to need more towels as well and nothing was done.
Stayed 10 nights in Jul 2024

10/10 Excellent

Eric, Vacaville

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Roxane

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Rough conditions!
I booked two rooms for a family adventure. First room - 113, the microwave ran continuously while the door was shut. The tv did not work, when I called the desk for help, I was hung up on. Second room 211 - the ac did not keep a normal temperature, the room smelled badly of smoke, 1/2 of the lights in the room did not work, the cabinet doors in front of the kitchen sink were off, the room door did not lock. The website says pool, it has not been open for 3 years and there was a charge for parking in the lot. I called to talk to a manager a day after check out, she said she would call me back. Never did! This is not worth the money!!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alonzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay. Check out Immediately. TV did not work. Room full of flies.
Stayed 1 night in Jun 2024

8/10 Good

pablo

Stayed 2 nights in Jun 2024

6/10 Okay

Emily L

Travelled with family, Business traveller
Liked: Staff & service
Property needed updating, room was not cleaned throughly when we got there
Stayed 1 night in Jun 2024

2/10 Terrible

Kohei

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water available. Asked mentenance but no work for four days.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sonali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Looked run down property
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel to stay at
This was the worst Residence Inn Marriott I have stayed at. I arrived 2 hours after check in bc I was traveling out of state. When I checked in they did not have a room ready for me and after a long day of driving I just wanted to get to my room. They told me to come back in 30 minutes. I came back 30 minutes later and they did have a room that I made reservations for in February. They offered me to go to another hotel that would have what I reserved but I had family staying in other rooms bc this is the hotel I reserved first. They gave me a smaller room that did not accommodate my family but we made it work bc I did not want to go else where. I was also told I would get money back for this since I wasn’t getting the room that I needed to get which I did not receive back. I was also told to come back the next day and they should have a room available that I could move to that I reserved to begin with. The breakfast the next morning was not good and there was no one attending to it to make sure that things were replenished when things were out. The staff there was nice but were constantly on their phones and did not know what rooms were available they would have to step away from the desk to go look and find an available room. The next day, Sunday, the person who does the breakfast did not show up so they did not have breakfast available. I have stayed in a lot of Marriotts this one by far was the worst I have ever stayed in.
Stayed 2 nights in May 2024