10/10 Excellent
Noreen
24 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a week’s stay at this stunning hotel. All i can say is WOW!! It certainly has the wow factor from decor to views to service.
I am massive on service and i can’t fault a single member of staff there. Everyone in the hotel ALWAYS said salaam or hello and helped with all my queries. King and Naoufel at the door always asked about my day and we always had a good chat whilst waiting for a taxi. Richard assisted me with my luggage when i was leaving and was very helpful.
The spa is a must go to when staying in Doha. The staff were all so attentive and assisted me with the treatments to suit my needs. Dayu was amazing with her massage and i expressed how massages triggered my sciatica at times so she made sure this didn’t happen. I felt so stress free after it. Suzie was very good with the facial and my skin still feels amazing.
On the beach the lifeguards always put out your towels for you and gave you water in ice. Haseeb usually took my order for Spanish iced lattes from the Beach restaurant. His service was very good and we always had a good chat about things to do in and around Doha.
Lastly i would like to thank the cleaners who don’t get enough credit for what they do. My room was made to look immaculate every time i came back in the afternoon. They would then come late afternoon to check if anything was required. Nothing was too much trouble for them.
Noreen
Stayed 7 nights in Nov 2024