6/10 Okay
Erin, Kingsburg
Travelled with group
17 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Arrived at 3:15 for a 3:00 check in and stood in line for just over a half hour and were then told our room wasn’t ready, but that it was in the “inspection stage” so it shouldn’t be long. I told them we had reservations at the steakhouse at 5 and would like to be in our room before then to freshen up. They took my cell number and said they’d call when our room was ready. The bell desk held our luggage while we waited…by 6:00 pm, we still hadn’t received a call! Finally went back to the desk and waited for another 10 min and they gave us our keys. Apparently they just didn’t call us like they said they would. So many people sitting on the floor in the lobby with all their luggage and kids all waiting for their rooms to be ready. Not a good look…
The room was actually nice though and the guys at the bell desk and valet were all extremely efficient and friendly. Dinner at the steakhouse was amazing!
Erin
Stayed 1 night in Feb 2026




















