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Hotel Excelsior

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Lobby
Interior entrance
Lounge
Front of property
Family Room (5 Persons)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Lange Straße 1, Dortmund, NW, 44137
  • Westenhellweg Street
    2 min walk
  • Bistrorant Sapori D'Italia
    1 min walk
  • Westentor U-Bahn
    3 min walk
  • Dortmund (DTM)
    24 min drive

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons)

Family Room (5 Persons)

  • 30 sq m
  • City view
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Unique Dortmund Hauptbahnhof

Free WiFi
Breakfast available
Parking available
Bar
3.9 out of 5, Good, (507)
The price is NZ$81
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Unique Dortmund Hauptbahnhof

About the area

Dortmund

With a stay at Hotel Excelsior, you'll be centrally located in Dortmund, within a 5-minute drive of Westfalenhallen and Signal Iduna Park. .This hotel is 11.3 mi (18.1 km) from Starlight Express Theater and 0.2 mi (0.3 km) from Museum Ostwall.

What's nearby

  • German Football Museum - 7 min walk
  • Dortmund Christmas Market - 10 min walk
  • Westfalenhallen - 4 min drive
  • Westfalenpark Dortmund - 5 min drive
  • Signal Iduna Park - 5 min drive

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 9 min walk
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪Olafs - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬6 min walk
  • ‪Bistrorant Sapori D'Italia - ‬1 min walk
  • ‪Vabene - ‬5 min walk
  • ‪BackWerk - ‬5 min walk

About this property

Hotel Excelsior

Central hotel with a 24-hour front desk connected to a rail/subway station in Dortmund
Hotel Excelsior offers 54 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
This smoke-free hotel was built in 2014.
Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Lobby Bar - Onsite bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 14.90 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 14.9 for adults and EUR 7.9 for children
  • 1 bar

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately EUR 14.9 for adults and EUR 7.9 for children
  • Covered self parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 873 reviews" "
Rating 8 - Good. 291 out of 873 reviews" "
Rating 6 - Okay. 121 out of 873 reviews" "
Rating 4 - Poor. 67 out of 873 reviews" "
Rating 2 - Terrible. 68 out of 873 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ravinder

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Kalwinder Kaur

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Stayed 5 nights in Sep 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad Omar

Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign. I found things I little strange I have stayed in Germany before.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aejaz Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Sujoy

Stayed 1 night in Aug 2024

8/10 Good

Emma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms were cleaned but tea/coffee supplies wasn't replenished at all over 4 days & no milk.
Stayed 4 nights in Aug 2024

8/10 Good

Zahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot weather
Bathroom extractor was not working this time around. No AC or fans in this hot weather.
Stayed 3 nights in Aug 2024

2/10 Terrible

adam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. very old
Stayed 1 night in Aug 2024

10/10 Excellent

Valentina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super bis auf (kein Kühlschrank bei diese Hitze).währe wünschenwert.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Aleksandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not happy
I arrived late at night (11pm) with my family. We were notified that car park is payable extra even though there was no such information in the description. I was ok with paying extra for the breakfast but again, I was overcharged, all in all original payment was €113 but in the end I paid €159. Breakfast was supposed to be €24 for one adult and two children, parking was supposed to be €14. It was late and I was with two children so I couldn’t get to the bottom of it and left it but I wouldn’t stay there again. Rooms spacious and enough beds. Carpet worn out throughout - loads of signs of wear and tear. Breakfast incl coffee not great, would be better to go to local cafe.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Good location - close to the city centre and Dortmund Hbf train station. No A/C in the room - it was very hot in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeyakumar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were nice and clean, staffs were very friendly and helpful. It's bang in the city centre everything is walkable, mall, food and shopping area, train station few steps away. The negative experienced was that a beggar just walk through the door without anyone apprehending her as main door entrance is wide open always. We caught out the beggar on the 2nd floor where our room was, trying on some doors. We immediately reported it to the staff. She was found and sent her way out. Which the staff has told my husband she's been doing it the last 2 years but police won't do anything. I fairness the hotel does have secured doors, but she seems knew when to come as she sneak in around checking time when the counter is busy with visitors. The only reason we knew she was a beggar as we saw her earlier begging by the entrance. Our overall experienced was great. We had a great time and definitely will book this hotel again in the future.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot, location for Dortmund town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotell
Totally worth the cost.
Stayed 2 nights in Jul 2024

8/10 Good

abdelkader

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Rasmus

Liked: Staff & service
Roms too hot without aircon. Bad air when we arrived.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful last minute find
What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Majken

Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024