Staybridge Suites - Louisville - East, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites - Louisville - East, an IHG Hotel

Exterior
Seasonal outdoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
11711 Gateworth Way, Louisville, KY, 40299
  • Southeast Christian Church
    12 min walk
  • Hurstbourne Corners Shopping Center
    5 min drive
  • E.P. Tom Sawyer State Park
    9 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    17 min drive

Room options

Studio Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Bedroom, Accessible, Kitchen (Mobility Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Similar properties

About the area

Louisville

With a stay at Staybridge Suites - Louisville - East, an IHG Hotel in Louisville (Middletown), you'll be within a 15-minute drive of Louisville Mega Cavern and Southeast Christian Church. .This hotel is 13.1 mi (21 km) from Kentucky Exposition Center and 13.1 mi (21 km) from Kentucky Kingdom.

What's nearby

  • Southeast Christian Church - 12 min walk - 1.0 km
  • E.P. Tom Sawyer State Park - 9 min drive - 6.7 km
  • Valhalla Golf Club - 9 min drive - 10.3 km
  • Mall St. Matthews - 10 min drive - 10.5 km
  • Springhurst Towne Center Shopping Center - 12 min drive - 16.9 km

Getting around

  • Louisville Intl. Airport (SDF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Yoki Buffet - ‬19 min walk
  • ‪Main Event Entertainment - ‬5 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Staybridge Suites - Louisville - East, an IHG Hotel

Louisville hotel in Middletown with free breakfast and a fitness center
Staybridge Suites - Louisville - East, an IHG Hotel offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, dishwashers, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites - Louisville - East, an IHG Hotel. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Louisville? This hotel has 248 square feet (23 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space (248 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel Louisville East
Staybridge Suites Louisville East
Staybridge Suites Louisville East Hotel Louisville
Staybridge Suites Louisville East Hotel
Staybridge Suites Louisville East
Hotel Staybridge Suites - Louisville - East Louisville
Louisville Staybridge Suites - Louisville - East Hotel
Hotel Staybridge Suites - Louisville - East
Staybridge Suites - Louisville - East Louisville
Staybridge Suites Hotel
Staybridge Suites
Staybridge Suites Louisville

Staybridge Suites - Louisville - East, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 267 out of 534 reviews" "
Rating 8 - Good. 109 out of 534 reviews" "
Rating 6 - Okay. 65 out of 534 reviews" "
Rating 4 - Poor. 49 out of 534 reviews" "
Rating 2 - Terrible. 44 out of 534 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, amenities
The place is super nice! The breakfast was very good- eggs, biscuits and gravy, waffles, fruit, and so much more to choose from. Clean place…Cabin feel for the architecture and lobby- rooms were very nice. I stayed in the suite. It had a kitchen with everything you need. The three star on condition was only due to the bathtub and it appeared to have some rust on the metal drain and some staining at the bottom.I would not have taken a bath. But other than this, everything else was top notch.
Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was very unclean the carpet smelled terrible. I will say though the staff was nice and the breakfast was pretty darn good
Stayed 2 nights in Aug 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place
Stayed 2 nights in Aug 2024

8/10 Good

Kenyetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Had a great stay!
Great front desk staff. Nice breakfast spread!
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kathryn, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were charged for parking but that was not listed on the Expedia website when I booked Other than that nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Great hotel, the suite was perfect and clean. Breakfast was good and the pool was perfect and clean. Wonderful about giving us extra towels when needed. We’d definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

10/10 Excellent

Mirza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 1 night in Aug 2024

4/10 Poor

Walter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Very Disappointed
The hotel could have been a very nice property. The breakfast was great but thats about where it stops. The room smelled and the carpet had damp spots. The bath tube was not clean. And the main issue was that they charged $10 a day for parking, I have never stayed at a rual property that has a regular parking lot charged for parking. I am in the area often and i will think twice before staying at this hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Did not like the fact that they charged $10 per day parking fee. If it was downtown Louisville it would be more understandable due to downtown parking situations. But this rather suburban hotel had ample lot parking(no garage). Very obvious this was a way to get more money out of their customers.. While I liked the hotel and location, I will not stay there again due to this obviously blatant money grab!
Stayed 2 nights in Jul 2024

2/10 Terrible

Trina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking cost here
When you go they do not tell you that you have to pay $10 a day to park in the hotel lot or they will tow you. It's not offsite parking. Pool was cold, free breakfast was not good at all. Missing knob on desk. Paint sagging in bathroom. Coffee pot lid was broke. Almost no chairs at pool. No towels at pool. Latch at pool was door was broken. Only no smoking within 500 ft of hotel or we will fine you $150 and has smoking area that is 25 ft away
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
The room was gross. Stained bed base, dirty carpet, dirty tub, and doors that stick. I definitely wouldn’t stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher

Stayed 8 nights in Jul 2024

10/10 Excellent

Angie

Stayed 5 nights in May 2024

10/10 Excellent

Yurisleidy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, room was what we expected. All and all a fine stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Bait-and-surcharge
“Bait-and-surcharge” involves marketing an attractive price to gain consumer interest. However, when it comes time to purchase, mandatory surcharges are tacked on. Through this sleight-of-hand, the advertised price is never the final price. This is an unethical business practice. Less than pleased with this hotel because they engage in bait and surcharge as described in the above statement. On their incidentals form they have a $10 parking fee. This is not called out in larger or bolder font on the form (unlike the $100 authorization for other incidentals) so it is easily missed. Nor did the clerk on duty point it out when we checked in. By the time someone arrives at the hotel, having already paid, they are committed to staying or lose even more $$. In this day and age parking a car at a hotel you are registered at should ALWAYS be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Justina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bedroom being separate from sitting area...breakfast...parking
Stayed 4 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Happy getaway hot so happy
The King bed was very high and hard to get out of. There were dogs on our floor and they kept us awake.The breakfast was a disaster.
Stayed 2 nights in Jun 2024