Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Premium bedding, in-room safe, desk, blackout curtains
42-inch LCD TV with satellite channels, TV, pay films
Bar (on property)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    ‪1 min walk‬
  • World's Fair Park
    ‪5 min walk‬
  • Sunsphere Tower
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lucretia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The stay was great the front desk was wonderful very helpful and get us set very quickly. However there was a big stain on the floor and a ball of hair. Looked like the floors of the room had not been vacuumed. Very thing else looked great. Valet parking was excellent he was very polite and helpful. Excellent service.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice staff, clean and beautiful hotel. We stayed in a balcony room and liked the layout and view. Pillows and bedding were soft and clean. Mattress was a little too firm for my taste but not horrible. The only downfall was the noise. There is construction being done outside and I think too close to the elevator? I would stay again further from the elevator and when the construction is completed.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel Ronco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The bed was very comfortable. Front desk was very courteous and helpful. There was a small market downstairs for snacks, drinks and necessities, and a restaurant and bar. We had breakfast before we headed out and it was delicious. Super close and convenient walking distance to downtown area and UT campus.
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Janine

Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

8/10 Good

steven

Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Stayed 2 nights in Sep 2024

6/10 Okay

William

Over priced.
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Stayed 1 night in Sep 2024

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance to University of Tennessee and Market Square in downtown Knoxville. The rooms are very nice and the lobby area is well laid out with a full bar.
Stayed 2 nights in Oct 2024

6/10 Okay

Raquel

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty but the staff was friendly and gave us another room. Parking is a headache. You can do valet parking or street parking. The restaurant downstairs has great food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Our room was great….shower was amazing! Loved the decor. We will definitely be back.
Stayed 1 night in Oct 2024

4/10 Poor

Sara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Don't go here with your family
Over priced and valet only. Everything costs an arm and a leg - food, parking, bar, store, etc. No coffee in lobby. Seating and design is awkward. Staff is unwelcoming and they disappear a lot - so no help when you need it. Valet acts like you're inconveniencing them. Room was clean. But opens to a livingroom with no remote to the TV. Bedroom is in the back. Bathroom door is a sliding see-through glass door. Everyone, including it's snooty patrons, treat you like a peasant if you're not dressed fancy or can't afford to tip $15 every half hour. The parking app even recommends tip amounts for valet based on previous parkers. What a joke.
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paige, Manassas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful and accommodating. Rooms are very clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very Friendly. Hotel is centrally located to everything, you are within walking distance to anything you need. They have onsite dining and bar, and convience store for snacks.
Stayed 1 night in Oct 2024

6/10 Okay

Greta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice rooms, terrible front desk experience
Stayed 1 night in Oct 2024

10/10 Excellent

Borice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jade

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, near convention center and sunsphere. We prefer to be more walkable so typically stay in the hilton downtown but this would be excellent for anyone traveling to conventions or with a student nearby. We enjoyed thebeauty of the lobby, and while it was valet only we enjoyed the convenience and the well priced snacks and drinks in the lobby. Would definitely stay again if traveling for work.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Heather KW, Avon Lake

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024