6/10 Okay
Fiona
23 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given this property 5 stars if it didn't have a restaurant, it is so bad that it is dragging everything down. I hate giving negative views but I feel it necessary on this occasion because, without a car, you have no option but to eat the hotel food. The breakfast was a practical exercise in how NOT to cook breakfast. The bacon and sausages were undercooked (microwaved, I expect), scrambled eggs overcooked and watering, fried eggs like frisbies, haggis and black pudding dried out, mushrooms cold, in fact everything was cold. The restaurant, the plates, even the machine dispensed coffee was cold. So were the staff. They were so unlike the staff in every other aspect of this hotel that it wouldn't surprise me if the restaurant was a different company to the rest of the hotel. I feel sorry for the restaurant staff, they must feel so ashamed that their talents are going to waste here. The rooms, public areas and pool areas were immaculately clean and I didn't find any signs of worn out or dated areas, as others have mentioned, it really is a lovely hotel. It just needs a talented, properly trained chef to bring life back to the restaurant
Fiona
Stayed 4 nights in Oct 2024
