8/10 Good
Colleen
Travelled with family
29 Nov 2024
Liked: Cleanliness
Disliked: Amenities
Nice newer hotel but very limited parking in parking lot and if you drive a pickup truck like most of Colorado does getting into the underground parking lot is extremely challenging. Close to everything downtown Durango. It’s clean, new and basic. The only complaint I really had was that the desk clerk with the neck tattoo was snarky with us more than once and when we tried to talk to him about it he just wanted to be right. That doesn’t scream “customer satisfaction”. We wouldn’t stay there again. Now that we’ve been there we can see there are a lot of better options in the area.