6/10 Okay
Verified traveller
3 Jul 2017
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Need to service the apartment everyday.
Verified traveller
Stayed 2 nights in Jun 2017
Entire apartment
Point Waterfront
3.5 star property
Photo gallery for Point Waterfront
Reviews
3.43.4 out of 10
Popular amenities
- Pool
- 24/7 front desk
- Barbecue grill
- Laundry
- Outdoor space
- Kitchen
Explore the area
Point Bay Building, 5 Signal Road, Durban, KwaZulu-Natal, 4001
- Harbour2 min walk
- Addington Beach2 min walk
- Vodka4 min walk
- Durban (DUR-King Shaka Intl.)36 min drive
Room options
View all photos for Luxury Penthouse, 3 Bedrooms (IL Signor William Brauns )
Luxury Penthouse, 3 Bedrooms (IL Signor William Brauns )
- 250 sq m
- 3 bedrooms
- 1 bathroom
- Ocean view
- Sleeps 6
- 1 King Bed, 1 Queen Bed and 2 Twin Beds
View all photos for Standard Loft, 2 Bedrooms (Vista Serena )
Standard Loft, 2 Bedrooms (Vista Serena )
- 200 sq m
- 2 bedrooms
- 1 bathroom
- Bay view
- Sleeps 4
- 2 Double Beds
About the area
Durban
With a stay at Point Waterfront in Durban (Durban Point), you'll be steps from Harbour and Addington Beach. .This beach apartment is 0.1 mi (0.2 km) from Golden Mile and 1 mi (1.7 km) from uShaka Marine World.
What's nearby
- Harbour - 2 min walk
- uShaka Marine World - 11 min walk
- Durban International Convention Centre - 5 min drive
- Durban Beach - 6 min drive
- Suncoast Casino and Entertainment World - 6 min drive
Getting around
- King Shaka Intl. Airport (DUR) - 36 min drive
Restaurants
- Cargo Hold - 12 min walk
- John Dory’s - 12 min walk
- Belgian Waffles - 11 min walk
- Dolphin Stadium - 15 min walk
- Ciao Bella Cafe - 12 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Point Waterfront
Beach location and outdoor pool
Guest accommodations at Point Waterfront offer hair dryers. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers.
Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels.
Recreational amenities at the apartment include an outdoor pool.
Make yourself at home in one of the guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and microwaves, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this apartment include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Languages
English
Property amenities
Pool/Spa
- Outdoor pool
Internet
- Free WiFi
Parking and transport
- Free self-parking on site
- Return airport shuttle (surcharge)
Family friendly
- Children stay for free (see details)
- Free cot/infant bed
Kitchen
- Fridge (full size)
- Stovetop
- Microwave
- Oven
- Electric kettle
- Cookware/dishes/utensils
Bathrooms
- Separate bath and shower
- Towels provided
- Hairdryer
Entertainment
- TV with satellite service
Outdoor areas
- Terrace
- Barbecue
- Garden
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Desk
Climate control
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- Smoke-free property
Services and conveniences
- Tour/ticket assistance
- 24-hour front desk
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: ZAR 1500.00 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Point Waterfront Hotel Durban
Point Waterfront Hotel
Point Waterfront Durban
Point Waterfront Villa Durban
Point Waterfront Apartment Durban
Point Waterfront Apartment
Point Waterfront Durban
Point Waterfront Apartment
Point Waterfront Apartment Durban
Point Waterfront Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews" "
2 - Terrible
2
4.0/10
Cleanliness
4.0/10
Staff & service
4.8/10
Property conditions & facilities
Reviews
2/10 Terrible
Verified traveller
29 Mar 2017
Liked: Room comfort
Disliked: Property conditions & facilities
Great view but such bad management.
Very disappointed. No communication from FutureBound. Emailed 5 days before we arrive and asked about the Jacuzzi specifically and was advised all good. Arrived - nothing worked and it was so dirty. We phoned and was advised it has not been working - why did no one advise us as we paid for the bigger apartment specifically for this reason and I questioned it!? We were told someone will come out that day still but no one came, no one phoned back. The braai's bottom was so broken the ash fell through on the tiles. Some condiments will also me a nice touch such as sugar/salf/ braai casserole. There was no parking at all even though advised this is included. No one answered emergency phone about check out etc. I emailed on 22 March already with feedback and queering our deposit.. still no feedback it is 29 March - email sent twice again since that. NO one even bothers to make an effort to just reply to you. I WILL BE VERY CAREFUL in booking this. It is the most amazing apartment and the view is incredible .. it has so much potential and being in travel myself, I would have loved to sent all my clients to you as I really loved the view and apartment is great for family and all my business clients but the management is so unbelievably poor and the service is just shocking. We got to check in earlier then expected which was great - I appreciate that but the rest was just downhill from there. Please can someone advise on our refund of our deposit as well. Thank you!
Verified traveller
2/10 Terrible
Richard
17 Jan 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if possible!
We stayed at the Point Waterfront 3 nights. Normally every stay through hotels.com is exactly as it appears and is always top quality, unfortunately this was not the case here. The apartment was dirty, there was broken cupboards, a green hot tub, nobody to meet us and show us where to park, so my car was clamped, the windows were loose, the patio doors wouldn't lock, the shower leaked so we had to use towels to mop up and nobody came to replace them. There was an inventory in place for the whole apartment which we were supposed to sign for and leave a deposit to cover, however the majority of the items were missing, such as glasses. There was supposed to be tea and coffee in the room, but none was left, batteries in tv remotes were dead, there was nails sticking out of one of the broken kitchen units, lights in one room flashed and in another room did not switch on at all. No wifi either. Overall it was thoroughly disappointing. I contacted the management team and the chairman who had left a welcome letter, but nobody replied to my emails and despite me calling a number of times, the management team did not come out to the apartment to see what my issues were. There were 3 parking spaces, all occupied by the apartment owner. The lack of any willingness to see why I was complaining just compounded the overall poor feeling towards the place. Zero service, dirty apartment, thoroughly disappointing.