This is a great place for what it is- reasonably priced place to stay in Düsseldorf with free parking. That said, the areas where I did not record 5 stars were- staff and service- there is no full time on location staff. However, the cleaning staff come once a day and do a great job. And the area around the hotel... honestly, I love the location. Two restaurants attached, gas station and convenience store literally share the parking lot. Ah, but speaking of the parking- the Chinese buffet place downstairs is SOOO popular, good luck finding a place to park on a Friday or Saturday night, unless it's after 10pm. Yes, there are signs everywhere designating hotel parking spaces, but the place is so crowded that NO ONE pays them any attention. Be ready to work around that. But otherwise, this has been a great stay, and very close to downtown, where my wife was having back surgeries.