The Lowell

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lowell

Lobby
Cocktail bar, garden views, open daily
Room, 1 King Bed (Lowell)
Suite (Manhattan) | Living area
Suite (Garden) | Balcony view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
28 East 63rd Street, New York, NY, 10065
  • Central Park
    6 min walk
  • 5th Avenue
    6 min walk
  • Trump Tower
    9 min walk
  • New York, NY (LGA-LaGuardia)
    32 min drive

Room options

Twin Room (Lowell)

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Single Beds (Deluxe)

  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom (2 Queen Beds)

  • 70 sq m
  • Sleeps 3
  • 2 Queen Beds

Suite, 1 Bedroom (with 2 Full Beds)

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Deluxe)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible (Deluxe)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Lowell)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Manhattan)

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Hollywood)

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Lowell)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Garden)

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Penthouse, 2 Bedrooms (Suite)

  • 232 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Suite, 2 Bedrooms (Lowell)

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Suite, 1 Bedroom (Lowell)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

New York

A stay at The Lowell places you in the heart of New York, within a 10-minute walk of Central Park and 5th Avenue. .This family-friendly hotel is 0.7 mi (1.2 km) from Memorial Sloan-Kettering Cancer Center and 0.7 mi (1.2 km) from Museum of Modern Art.

What's nearby

  • Central Park - 6 min walk
  • 5th Avenue - 6 min walk
  • Rockefeller Center - 19 min walk
  • Broadway - 2 min drive
  • Times Square - 3 min drive

Getting around

  • New York W 32nd St. Station - 4 min drive
  • Lexington Av.-63 St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪The Regency Bar & Grill - ‬4 min walk
  • ‪Viand - ‬2 min walk
  • ‪Birch Coffee - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Match 65 Brasserie - ‬3 min walk

About this property

The Lowell

Family-friendly New York hotel in Manhattan with 4 restaurants
The Lowell offers 74 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with bathtubs feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Pembroke Room, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Pembroke Room - This restaurant specializes in American cuisine and serves breakfast and brunch.
Majorelle - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Jacques Bar - This cocktail bar specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
The Club Room - This cocktail bar overlooks the garden and specializes in French cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The Lowell is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 34-89 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Pembroke Room
  • Majorelle
  • Jacques Bar
  • The Club Room

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Microwave (on request)
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 34 to 89 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lowell Hotel
Lowell Hotel New York
Lowell New York
Lowell Hotel New York City
Lowell New York City
The Lowell Hotel
The Lowell New York
The Lowell Hotel New York

The Lowell Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 178 out of 210 reviews" "
Rating 8 - Good. 21 out of 210 reviews" "
Rating 6 - Okay. 8 out of 210 reviews" "
Rating 4 - Poor. 2 out of 210 reviews" "
Rating 2 - Terrible. 1 out of 210 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with partner, Travelled with group
This hotel is stellar….in every possible or imaginable way. From the moment you enter, to the friendly staff who remember to address you by name, to the suite decor (oh the books!), mini kitchen filled with every possible item you’d want including by not limited to fresh lemons and limes. The bath was sublime & spacious, and the bedding so soft and cozy. I’m hooked. Hotels on The Upper East Side take note! The Lowell is my forever home away from home!
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at many fine hotels in Manhattan over the years, but the Lowell may just be the best of them all! This was our first stay there and everything was perfect...and I mean everything. Every staff member we encountered was professional, courteous and very attentive to our needs. The hotel is well located and in tip top shape! We will return and highly recommend a stay at the Lowell!
Stayed 6 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel with a really attentive staff. Stayed four nights and loved it!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kathe B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Gerald

Stayed 2 nights in Jul 2024

10/10 Excellent

stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Sufi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Coenraad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mary, Southern Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect boutique hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Place to Stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Spoiling
Stayed 2 nights in May 2024

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful As Usual
Stayed 1 night in May 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and private. Great service and luxurious accommodations.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

jessica

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not Five Stars
Had the saddest room… 7f . No view. Beat up furniture. Poor lighting. Instant coffee. For a five star hotel…????
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lowell is a delightful small hotel with excellent amenities and a great location. There are comfortable areas for sitting and relaxing, which is an added bonus. The staff is courteous and responsive.
Stayed 4 nights in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

steve, loves park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, there is absolutely nothing about The Lowell that is objectionable. To put it simply: it is the finest hotel in which I have EVER stayed; here, Europe, Canada or otherwise. Perfect location, wonderful facilities, the adjoining restaurant is top-shelf; I could go on and on… The real reasons to stay here, however, are the staff. Every single worker, from the front desk to the room caretakers seem to enjoy being helpful. In my opinion, this trait is something that cannot be taught. These folks are genuinely nice, and competent. NYC is deservedly renowned for fine hotels, but personally, I would never stay anywhere else. The Lowell is like a second home to me, only better…
Stayed 3 nights in Dec 2023