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Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Free daily continental breakfast
Room, 1 King Bed, Non Smoking
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

East Syracuse

When you stay at Quality Inn & Suites East Syracuse - Carrier Circle in East Syracuse, you'll be near the airport, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.6 mi (10.6 km) from JMA Wireless Dome and 9.8 mi (15.7 km) from New York State Fairgrounds.

What's nearby

  • Brooklawn Golf Course - 19 min walk - 1.7 km
  • Destiny USA - 7 min drive - 12.2 km
  • Syracuse University - 10 min drive - 19.3 km
  • JMA Wireless Dome - 11 min drive - 13.2 km
  • New York State Fairgrounds - 14 min drive - 22.6 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cardinal Health - ‬4 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Barbagallo's Express Mart - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites East Syracuse - Carrier Circle

Hotel in East Syracuse with free breakfast and a 24-hour business center
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Make yourself at home in one of the 88 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.4
Rating 10 - Excellent. 251 out of 971 reviews
Rating 8 - Good. 189 out of 971 reviews
Rating 6 - Okay. 184 out of 971 reviews
Rating 4 - Poor. 157 out of 971 reviews
Rating 2 - Terrible. 190 out of 971 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Kurt

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room appeared clean. The hallways, floors, doors, high touch areas were grungy and stained. It doesn’t seem to have been cleaned or cared for in probably years. The grout was all stained and discolored, the carpets needed to be steam cleaned, windows needed to be cleaned. Doors open loudly, are stuck and show signs of rust.
Stayed 1 night in Oct 2025

10/10 Excellent

kirsten

Stayed 1 night in Oct 2025

2/10 Terrible

Narciso

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lori

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
First--the staff was GREAT!! No issues with them. Normally, I would write this type of review, but management needs to be aware Key cards were hit & miss-wouldn't work most of the time. Only 1 trash can in room. No "Do not disturb" signs Phone in room didn't work. So, if there was in issue with room (there was) we had to go to the front desk. Floors, in room, had not been mopped in a while, very dirty When 1 of the beds was turned down there was blood on the sheet. Staff brought new (clean sheets). Shower worked very well. We stayed 2 nights, no one came to the room to collect trash or dirty linens until after 4PM. We put everything in the hall so they would see it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in straight away and the desk attendant was polite and quick.
Stayed 1 night in Oct 2025

2/10 Terrible

Kristy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The update from hotels.com gave us a heads up the hotel was being renovated and assured us an updated room. It had been painted and beds were comfortable, but the bathroom has black mold in the corners and in the shower. The toilet didn't flush properly.
Stayed 1 night in Oct 2025

10/10 Excellent

Sherly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Skahendowaneh

Stayed 4 nights in Oct 2025

6/10 Okay

Emarilix

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Arieanna

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Great hotel but doing renovations

I stay here often and I leave a review after every stay!! This one wasn’t so pleasant. The first night I checked in after scanning through the room I noticed a dirty cloth in the shower. No big deal things get missed! The shower had still had soap residue from the prior stay. The bed and everything else was ok. Clean liner room was clean. Went to shower the tub was so slippery I fell! But I overlooked it and Finally went to go to sleep and my first nights I was woken by loud banging on the bedroom doors! Not KNOCKS! BANGING! Scared me out my sleep! Never have I ever had this happen either one of my prior stays. They’re doing maintenance so I was woken up with them doing work on the rooms. By 8 or 9 am! The last day was the worst! The work they were doing started around 8am and kept waking me up. We get out of work late and don’t go to sleep as soon as we get in. So we tried to sleep in which wasn’t possible at all! Then we went to shower before check out and the water was off.. needless to say this stay wasn’t my best.
Stayed 3 nights in Oct 2025

2/10 Terrible

Tremell

Disliked: Cleanliness, staff & service, property conditions & facilities
Just foolish
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Lower Worth the Price to Stay

Bed and Bathroom was nice and clean. Floor could have been washed better. It was gritty and dirty. There was an issue with volume until close to midnight and not addressed until complaint made. People were clearly smoking in rooms. It smelt heavy in cigarette smoke.
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone had their tv on all night. We could just barely hear it through the wall.door.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 1 night in Oct 2025

2/10 Terrible

Jamel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater was not working no cold water wrong wifi information bed was on wheels
Stayed 1 night in Oct 2025

4/10 Poor

Richard

Would not suggest a stay here.
Stayed 1 night in Oct 2025

2/10 Terrible

Lisa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Corrie

Stayed 1 night in Oct 2025

4/10 Poor

Frederick

Travelled with partner
Disliked: Cleanliness
Cleaning solution was left on the hotel room floor, leaving funes and a slick floor.
Stayed 2 nights in Sep 2025

6/10 Okay

Sameer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was relatively clean however there was a leak in the bathroom ceiling, sitting water in the ceiling and leaking into the light by entry door you could hear the water running inside the light. This property is in terrible condition and for the cost for one night you could certainly find something much better we were very disappointed.
Stayed 1 night in Sep 2025

2/10 Terrible

MIKHAIL

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty place / with permanent stains in bathroom and through you - although was staying at a “superior king size room” Moved to another hotel next day
Stayed 4 nights in Sep 2025

4/10 Poor

Marc

Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 5 nights in Aug 2025

4/10 Poor

Gayle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was very old. Outlets did not hold electronic devices, bathroom had cracked tiles, water damage and dirty grout.
Stayed 2 nights in Sep 2025