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Best Western York House Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western York House Hotel

On the beach
Exterior
Beach/ocean view
Exterior
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
14-22 Royal Parade, Eastbourne, England, BN22 7AP
  • Eastbourne Beach
    4 min walk
  • Redoubt Fortress and Military Museum
    5 min walk
  • Eastbourne Pier
    8 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    54 min drive

Room options

View all photos for Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

Superior Apartment, 2 Double Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

  • 53.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • 23.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • 20.1 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 9.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, Sea View

Executive Room, Multiple Beds, Non Smoking, Sea View

Executive Room, Multiple Beds, Non Smoking, Sea View

  • 25.9 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Sea View

Executive Room, 1 King Bed, Non Smoking, Sea View

Executive Room, 1 King Bed, Non Smoking, Sea View

  • 19.1 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets, alarm clocks

Comfort Room, 1 Double Bed, Non Smoking

  • 12.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

  • 12.9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View (Four Poster Bed)

Deluxe Room, 1 King Bed, Non Smoking, View (Four Poster Bed)

Deluxe Room, 1 King Bed, Non Smoking, View (Four Poster Bed)

  • 24.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets, alarm clocks

Family Room, Multiple Beds, Non Smoking

  • 36.4 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Kitchenette

Executive Room, 1 King Bed, Non Smoking, Kitchenette

Executive Room, 1 King Bed, Non Smoking, Kitchenette

  • 14.8 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Eastbourne

A stay at Best Western York House Hotel places you in the heart of Eastbourne, within a 5-minute walk of Eastbourne Beach and Redoubt Fortress and Military Museum. .This beach hotel is 0.3 mi (0.5 km) from Eastbourne Pier and 0.4 mi (0.7 km) from Treasure Island.

What's nearby

  • Eastbourne Beach - 4 min walk
  • Eastbourne Pier - 8 min walk
  • Eastbourne Bandstand - 12 min walk
  • Devonshire Park Theatre - 16 min walk
  • Congress Theatre - 19 min walk

Getting around

  • Eastbourne Station - 18 min walk

Restaurants

  • ‪The Buskers Bar - ‬5 min walk
  • ‪The Crown & Anchor - ‬4 min walk
  • ‪The Marine - ‬3 min walk
  • ‪Cafe Nikoletta - ‬6 min walk
  • ‪Dolphin Fish Bar - ‬2 min walk

About this property

Best Western York House Hotel

Beachside hotel with indoor pool
Best Western York House Hotel offers 76 accommodations with coffee/tea makers and hair dryers. LED televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 76 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for dinner at Verandah Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Verandah Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner.
Verandah Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, German, Hungarian, Italian, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Verandah Restaurant
  • Verandah Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western York House Hotel Eastbourne
Best Western York House Hotel
Best Western York House Eastbourne
Best Western York House
Best Western York Hotel
Eastbourne Best Western
Best Western Eastbourne
York House Hotel Eastbourne
Best Western York House Hotel Hotel
Best Western York House Hotel Eastbourne
Best Western York House Hotel Hotel Eastbourne

Best Western York House Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 773 reviews" "
Rating 8 - Good. 302 out of 773 reviews" "
Rating 6 - Okay. 121 out of 773 reviews" "
Rating 4 - Poor. 41 out of 773 reviews" "
Rating 2 - Terrible. 17 out of 773 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet
Chair pedestal
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night sleep
Our room was very nice, unlike the rest of this hotel it was right up to date.The swimming pool is great we went in early so we have it to ourselfs. The hotel is in an old building so it will be hard to updated all of it. All the staff we met were very friendly. It is not easy to park around this hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Monika

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Unfortunately the comfort room was not what expected from the pictures shown upon booking, the bed was not comfortable and the dusty carpets, tissues underbed, inside the room, like as well dusty corridor carpets was not was expected for the price of the hotel. Bathroom cleanless also not to standard as expected, the bath front board was dirty in few placed and walls had some resedue. Tv remote control was most disgusting I believed and dont wanna even think what was all that resedue on it. Staff was friendly and polite. I wished that they provided slippers considering the carpet's hygien in the room. There is no AC in the room but a portable electrical fan. Pool much smaller then expected and nothing like on the picture shown. The pool's water had way too much chlorine as just the strong smell made eyes itchy and watery, and if it got into your eyes it burned way too much. Diner., food buffet area had spider webs and clumbs of dust handing from the walls and celings ,not very hygienic to my opinion. Nice view from the dinner was a plus especially in the morning, seeing sunny beach!
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Andreea

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Friendly and helpful
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
So run down
Was meant to have a comfort room but definitely got the worst room available, not clean, dusty, run down, smells old, bathroom was so icky. Defo not a 3 stars
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and having a pool makes it 5 star. Breakfast was nice & fresh and it’s a 18 min walk from the train station. Some areas of the hotel are showing wear and tear but it’s clean. I would definitely stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Rafael

Liked: Staff & service, amenities
Stayed 3 nights in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service
Clean & comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Thanks for the service ❤️ we spent 3 lovely days at the seaside🙏
Stayed 2 nights in Aug 2024

6/10 Okay

vijay

Stayed 1 night in Aug 2024

6/10 Okay

vijay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Abhinav Kumar

Stayed 2 nights in Aug 2024

10/10 Excellent

MOIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break
Very enjoyable, Helpful and pleasant staff. clean hotel .Good breakfast and perfect water temperature in the pool very good value for money.
Stayed 1 night in Aug 2024

8/10 Good

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great stay. Staff really friendly and helpful. The hotel needs a little tlc in places. It would help once been a very grand building that now needs some updating and maintenance in places. Its clean and comfortable and with a great verenda with sea views. Would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the staff were lovely
Stayed 1 night in Jul 2024

8/10 Good

Wiktoria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darren at reception was lovely & helpful, the pool is fun & quirky, location is great , parking was easy .. we will definitely stAy here again.. many thx ..
Stayed 1 night in Jul 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Sea View Room
Stayed 3 nights in Jul 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Another lovely stay. We particularly like the courteous and helpful staff, the large comfortable air-conditioned rooms, the value for money, the location - close to the front and its attractions - and the excellent breakfast. The excellence of the staff continued after our stay. They found an item we had left behind and made arrangements for return. The only criticism is that it is a little shabby in places and is in need of updating.
Stayed 3 nights in Jul 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024