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Fletcher Hotel-Restaurant Arnsberg-Sauerland

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fletcher Hotel-Restaurant Arnsberg-Sauerland

Superior Double Room | Terrace/patio
Superior Double Room
Bar (on property)
Lobby
Indoor pool, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Pool

Explore the area

Map
Zu Den Drei Baenken, Arnsberg, NW, 59757
  • Arnsberg Forest Nature Park
    1 min walk
  • Rodelhaus
    1 min walk
  • Arnsberg Neheim-Huesten Station
    9 min drive
  • Dortmund (DTM)
    30 min drive

Room options

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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The price is NZ$200
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includes taxes & fees
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About the area

Arnsberg

Located in Arnsberg, Fletcher Hotel-Restaurant Arnsberg-Sauerland is in the mountains, a 1-minute drive from Arnsberg Forest Nature Park and 9 minutes from Golf Club Sauerland. .This family-friendly hotel is 5.1 mi (8.3 km) from Freizeitbad Nass Water Park and 5.9 mi (9.5 km) from Wildwald Vosswinkel.

What's nearby

  • Golf Club Sauerland - 9 min drive
  • Freizeitbad Nass Water Park - 10 min drive
  • Sauerland-Museum - 13 min drive
  • Wildwald Vosswinkel - 14 min drive
  • Sorpe Dam - 20 min drive

Getting around

  • Arnsberg Neheim-Huesten Station - 9 min drive
  • Dortmund (DTM) - 30 min drive

Restaurants

  • ‪Eiscafe Am Brunnen - ‬7 min drive
  • ‪Mengu-Buffet - ‬20 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪R-Cafe - ‬18 min walk
  • ‪Mr. T Arnsberg - ‬6 min drive

About this property

Fletcher Hotel-Restaurant Arnsberg-Sauerland

Family-friendly hotel with a full-service spa and a health club
Fletcher Hotel-Restaurant Arnsberg-Sauerland offers 163 accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 163 guestrooms. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Restaurant Wintergarten, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Arnsberg? This hotel has 2896 square feet (269 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Restaurant Wintergarten - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Hotelbar Laurenz - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 3.00 per day; includes in/out privileges)
  • Uncovered extended parking on site (EUR 3.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Off-site parking within 6 mi (EUR 3.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: EUR 21 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Wintergarten
  • Hotelbar Laurenz

Things to do

  • Fitness classes
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2896 square feet)
  • Meeting rooms - 11

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 3.00 per day (in/out privileges)
  • Uncovered extended parking fee: EUR 3.00 per day
  • Nearby parking fee: EUR 3.00 per day (29528 ft away)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dorint Arnsberg/Sauerland
Dorint Hotel & Sportresort Arnsberg/Sauerland
Dorint Hotel & Sportresort Arnsberg/Sauerland Arnsberg
Dorint Hotel Arnsberg/Sauerland
Dorint Hotel Sportresort
Dorint Hotel Sportresort Arnsberg/Sauerland
Dorint Sportresort Arnsberg/Sauerland
Dorint Sportresort Arnsberg/Sauerland Arnsberg
Hotel Arnsberg/Sauerland
Sportresort
Dorint Hotel Sportresort Arnsberg/Sauerland Arnsberg
Dorint Hotel Sportresort Arnsberg/Sauerland
Fletcher Hotel-Restaurant Arnsberg-Sauerland Hotel
Fletcher Hotel-Restaurant Arnsberg-Sauerland Arnsberg
Fletcher Hotel-Restaurant Arnsberg-Sauerland Hotel Arnsberg

Fletcher Hotel-Restaurant Arnsberg-Sauerland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 384 reviews" "
Rating 8 - Good. 189 out of 384 reviews" "
Rating 6 - Okay. 65 out of 384 reviews" "
Rating 4 - Poor. 27 out of 384 reviews" "
Rating 2 - Terrible. 6 out of 384 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
We were satisfied with our stay, no complaints
Stayed 3 nights in Aug 2024

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great K=Breakfast...
A Rather aged hotel, my room reminded me of holidaying in a caravan due to the furniture used, TV couldnt get apps, a must in this day and age.... Very comfortable bed.. Breakfast is great, as are the staff, would stay again
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good but needs a make over
Hotel is good. Food is good. Staff are good. The Pool, Spa and Gym are great. Hotel is clean and well maintained. However, the decor is old - it feels like an 80s Time Warp! Well looked after, but old. Note to Dorint Management - you seriously need to invest in modern decor and furnishings! I didn't sleep too great - bed is hard and duvet and pillows not my preference. That being said, I wasn't unhappy and I would stay again.
Stayed 2 nights in Feb 2023

4/10 Poor

Michal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The DoraVital is great. Great swimming and Sauna options
Stayed 1 night in Sep 2022

4/10 Poor

Robert

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Positive: Good views, away from city. Hotel reasonable standard. Staff generally friendly. Negative: Booked double room, but got single. Staff unwilling to change. They charge you extra for parking on check out, without prior warning and without even asking if you've parked in their car park! Can be noisy from distant autobahn
Stayed 3 nights in May 2022

8/10 Good

Waldemar

Stayed 3 nights in Mar 2022

6/10 Okay

edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not 4 stars
In cornoa-times have to make reservations for swimming pool. Understandable. No phone number to do this so have to walk to swimming pool to make reservations. Unware (nowhere to be found) that opening times pool are not as indicated on sunday. Largest problem however is that there is no aircodintioning in the hotel, so at 34 deg C it becomes pretty hot. Not worth 4 stars, would give it 2.5 or 3 stars. Some staff at the reception does not speak English (although advertised) which is not convenient if you want to have a emergency doctor. Breakfast was simple but good. There are no glasses or plates available besides the ones you get at your table, so if you change from lemonade to milk you have to use your same cup (Milk you have to ask for, not available at the buffet).
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
During the night 19th Nov. to 20th November 2019 there was a fire alarm resulting in immediate evacuation of all hotel guest who later spent more than 2 hours in front of the lobby waiting for safety clearance and loosing probably 3 hours of most needed sleep. I had booked for guest from abroad who had just landed and who were facing a tough business schedule the next day. According to the manager/Receiption all guests should be great full that the fire alarm proved to be still working and all guest should be happy that it may had saved their lives in a real incident. This has been probably one of the most ridiculous answers on behalf of a 4 Star hotel that I ever heard before. No apologies for the false alarm to any guest at all. I am not sure if this manger in charge has understood the basic principles of Hotel customer services at all ? And if he didn't then it can not be expected from anyone of his staff in the front office either. And the real reason seems to always linger at general management level as similar service problems were encountered during previous bookings. I just wasn't aware that the problem is rooted in a general lack of service oriented understanding that seems to goes all the way to the management top level of this hotel.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
ON THE WAY TO THE UK
We stayed at the Dorint on the way from Poland to the Uk. The hotel is a bit old fashioned (70s-80s decor) but in a lovely location in the forest, clean, friendly staff, and a great breakfast.
Stayed 1 night in Feb 2020

6/10 Okay

Clayton

Stayed 14 nights in Oct 2019

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Showing signs of age..but that’s not a problem.
Second time at this hotel. Starting to look dated but it’s like an old Mercedes! Dependable, works, may not have the fancy mod cons but it more than does the job. No hesitation to stay here & lovely part of Germany.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent place in the forest
Decent hotel in the middle of the forest. Walking to town takes its time. Sufficient parking. Reception could be a bit more helpful regarding spa availability and booking. Friendly staff, but the whole place is a bit dated.
Stayed 1 night in Jul 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and staff like always
Great value and in the middle of mother nature. There is a mini golf place in walking distance
Stayed 1 night in Jun 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay at Dorint
The hotel is an older style resort in a forested area of Germany. It is advertised as a spa/sauna resort although there is extra cost of 15 euro to use the pool/sauna/spa. Overall the room was very clean and comfortable. parking was some distance down the hill from the hotel but wasn't too much of a problem. Breakfast was included
Stayed 1 night in May 2019

6/10 Okay

Amadeus David

Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2019

10/10 Excellent

Gary

Luxurious hotel
Excellent facility with extensive features, including a pool , hot tub and a full gym. The room was spacious and well appointed. There is no air-conditioning or ceiling fans, which can be a problem in unusually hot weather. We missed that event by 1 or 2 days. Pleasant staff and sumptuous breakfasts.
Stayed 4 nights in Aug 2018

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks nice
I stayed here on a road trip back to the UK. Would have liked to stay longer as it's located in a nice old forest and the breakfast was very good.
Stayed 1 night in Aug 2018

6/10 Okay

oneoftheworld, CA

Liked: Staff & service
Disliked: Room comfort
Far from city center
OK hotel as long as you have a car to get around. Otherwise you need cabs or walk down a long hill. Rooms are non-smoking but balconies and decks are not; keep a window open (no a/c) and you smell cigarettes 24/7.
Stayed 4 nights in Jun 2018

6/10 Okay

Alek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Could have been better
So me and my buddy got 2 rooms and upon getting the rooms we checked out the both rooms to see how nice they were and they were nice but i found out one of the mini fridges didnt work and the other worked great and we had identical rooms so i went down to inform the front desk that it didnt work and they told me that the fridge was only ment to be decoration and not used and i asked then why is the other fridge in the other room im paying for work and they told me that they werent able to do anything and that i couldnt use their fridge either. So overall not bad but the manager was just overall unprofessional.
Stayed 2 nights in Jun 2018

10/10 Excellent

dvora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice area . Friendly stuff.food o.k

8/10 Good

Angela , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting in the middle of the forest.
We had a wonderful weekend at Dorint Hotel in August, visiting for a wedding. The view from the room was out to the forest, wonderful to wake up to. The breakfast was superb. The hotel facilities were great, we spent time in the swimming pool and sauna which were both quiet. The water in the pool was warm. Thank you to the staff who were helpful and very friendly. They let me know of the local festival taking place. Although I speak German, they helped me to order a taxi and printed off the bus time table. We would definitely come and stay again.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

8/10 Good

Jaehyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for restaurant and sauna