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Clarion Pointe Charleston - West Ashley

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Pointe Charleston - West Ashley

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, Multiple Beds, Accessible, Non Smoking | Living area

Reviews

6.4 out of 10

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
2455 Savannah Hwy, Charleston, SC, 29414-5323
  • Citadel Mall
    4 min drive
  • Roper - St. Francis Xavier Hospital
    5 min drive
  • Charles Towne Landing State Historic Site
    9 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    18 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Room
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Breakfast included
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The price is NZ$150
for 1 night
includes taxes & fees
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About the area

Charleston

With a stay at Clarion Pointe Charleston - West Ashley in Charleston (West Ashley), you'll be within a 15-minute drive of Port of Charleston Cruise Terminal and North Charleston Coliseum and Performing Arts Center. .This hotel is 7 mi (11.3 km) from College of Charleston and 6.7 mi (10.8 km) from Medical University of South Carolina.

What's nearby

  • Citadel Mall - 4 min drive - 3.0 km
  • Medical University of South Carolina - 11 min drive - 10.8 km
  • College of Charleston - 12 min drive - 11.4 km
  • Port of Charleston Cruise Terminal - 14 min drive - 13.3 km
  • The Citadel - 15 min drive - 13.4 km

Getting around

  • Charleston Station - 18 min drive
  • Charleston Intl. Airport (CHS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive

About this property

Clarion Pointe Charleston - West Ashley

Charleston hotel in West Ashley with free breakfast and a fitness center
Clarion Pointe Charleston - West Ashley offers 77 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Charleston
Hawthorn Suites Wyndham Charleston
Hawthorn Suites Wyndham Hotel Charleston
Hawthorn Suites By Wyndham Charleston Hotel Charleston
Hawthorn Suites Wyndham Charleston Aparthotel
Charleston Hawthorn Suites
Charleston Hawthorn Suites
Hawthorn Suites Wyndham Charleston/West Ashley Aparthotel
Aparthotel Hawthorn Suites by Wyndham Charleston/West Ashley
Hawthorn Suites by Wyndham Charleston/West Ashley Charleston
Hawthorn Suites Wyndham Charleston/West Ashley Charleston
Hawthorn Suites Wyndham Charleston/West Ashley
Hawthorn Suites by Wyndham Charleston
Clarion Pointe
West Ashley Suites
Clarion Pointe Charleston West Ashley
Clarion Pointe Charleston - West Ashley Hotel
Hawthorn Suites by Wyndham Charleston/West Ashley
Clarion Pointe Charleston - West Ashley Charleston
Clarion Pointe Charleston - West Ashley Hotel Charleston

Clarion Pointe Charleston - West Ashley Reviews

Reviews

6.4
Rating 10 - Excellent. 213 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 184 out of 1000 reviews" "
Rating 4 - Poor. 162 out of 1000 reviews" "
Rating 2 - Terrible. 197 out of 1000 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Aug 2024

4/10 Poor

Stephen, Chesapeake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would NOT stay there again. Disappearing or absent staff. Got locked out of my room by the secondary hoop door lock thing which closed when I went to get something from my truck. When the staff called the maintenance person, they did not answer phone. Staff called manager, the manager knew EXACTLY which room I was in (indicating a known problem). The staff could not use the tool that the hotel has for such emergencies, plus the door frame was scarred from repeated use of the tool (indicating long existing unaddressed problem). I used my tools to get into the room. I did ask for and receive another room. Hot water was lukewarm. Floors were sticky. Breakfast was all carbs. Not a piece of fruit in sight. Cheap paper plates were available for waffles. Derelict RV was parked in lot. Gypsies in the halls. Many long term residents. The rear exit magnetic door lock was non-functional, so anyone could enter at any time. I could not leave this place fast enough. Either Management does not care of corporate/franchise has not visited in forever.
Stayed 1 night in Aug 2024

2/10 Terrible

Jade

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regrets Regrets Regrets
There are many non-smoking signs around the hotel. They must just have marijuana and cigarette scented air fresheners! And the walls have beautiful designs—brown smudges. I’d think they were dirt (or worse) if I didn’t know any better. The receptionist was very kind when we asked for a refund. Unfortunately she either never informed the manager that we checked out after 10 minutes or the manager, Paul, just didn’t care. We never received a refund and every time we call we get hung up on. They are even hanging up on the hotels.com staff who are trying to rectify the situation. We should have known better when we checked in on a summer Saturday and only 3 cars were in the parking lot. We ended up staying at the Comfort Suites down the street and it was a lot better.
Stayed 3 nights in Jul 2024

2/10 Terrible

Abinash

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid avoid avoid.
First of all as you enter you know you came to a place which is well a shady place. The smell says it all, it’s weed smell every where. Reception and getting key was fine but there was no info given about cleaning breakfast wifi etc. Then room, so we walk into the lift for our floor and lift as smelly and sticky. Then we went to room and first we found cockroaches so we went down and they changed the room. 2nd room did not have cockroaches but carpet was all sticky and every surface I. The room were sticky and needed wipe off. Towels are not available and they Didi items could be cleaned more or a newer set can be procured. Bed stuff were just ok. Atleast 2 tvs were good. Breakfast and the service is as miserable as it can be. Hotels.com took money from me like it were a Hilton/ Marriott infact I have paid more here. Room keys by default gets locked every day so if you come late you are in for a treat as the staff in the late evening simply don’t stay in the office
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I should have read the reviews before booking! We walked on to our floor which smelled like roach spray then into our room which also smelled of roach spray. While we were there for two nights, we killed at least 2 more roaches. Hopefully we didn't take any home!
Stayed 2 nights in Jul 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Manuel

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Great room but services needs improvement
The room was good size and comfortable. The front desk was not friendly and it took 15 minutes to check In. Breakfast was very limited with no meat and staff was nowhere to be found. Bathroom was not clean properly,, especially around the tub. I love the room layout, especially that there is a door in the bedroom..like an apartment style layout.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Generally nice, but the hotel was too warm and the guests who smoked weed stunk up the halls and elevator.
Stayed 2 nights in May 2024

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bug infested
We didn't stay. Would like a refund. It was infested with bugs, and though not experts, we think they were bedbugs. Do yourself a favor, just don't go there. In addition to the bugs, it was dirty and just plain ratty.
Stayed 1 night in Jul 2024

2/10 Terrible

Ignacio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No REFAUNDS!! front desk said to me i will receve my refound for 2 nights in the 5 o 7 days but is lie! and is really bad service tv and air conditioning is not WORKING!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Nikki

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting when we walked in.. The lobby, hall ways had trash and dirty towel just laying in middle of floor Thennn we got to our room and room was trashed , trash every wear. Water all Over floor Toilet paper in non flushed toilet , dirt towels , made not made Went to another room, and same thing besides the beds was made .. but found bed bugs in 2nd one.. left immediately Didn’t even stay
Stayed 1 night in Jul 2024

4/10 Poor

Dr. Kebulon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, there was a party or something going and it was raining. The people attending the event was parked under the unloading area so I had to unload my luggage in the rain. When I got to my room and opened the door, it smelled like someone had just finished smoking a cigarette in the room and I found the cigarette butt in the sink. I immediately went back to the front desk and told the clerk, she apologized and sent me to another room, when I got there, someone else's luggage was in there. I thought I was being punked and so I returned to the front desk and she gave me another room after she went to make sure it was good. The breakfast was not a hot breakfast, they just had a waffle maker and cereal. No one came to refill the juice carafes or the cereal, it was like first come, first served. The room was ok but the tv in the sitting area did not work. I don't think I will be staying at this property EVER again!! Don't waste your money, you will be highly disappointed!!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Devin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Nora

Disliked: Cleanliness
Dirty and simple but price was cheapso i guess you get what you pay for
Stayed 1 night in Jul 2024

4/10 Poor

Karoline

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no blanket on one of the beds, the area was sketchy, the toilet didn’t work and the shower was clogged. There were also bugs all in the room and strange smells all throughout the building.
Stayed 2 nights in Jul 2024

2/10 Terrible

JOCELYN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a Roach motel that need to be shut DOWN....It SMELLS , unsafe and dirty!!!!!
Stayed 5 nights in Jul 2024

2/10 Terrible

Dana

Stayed 1 night in Jul 2024

6/10 Okay

Jeanine

Travelled with family
Liked: Amenities
The staff were friendly. The room was clean, but the halls and elevator could have used some extra cleaning. The breakfast less than expected they had it set up to make waffles and toast but no other hot food items. The driveway to get in was a struggle to get in and out of due to location and traffic.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Vera

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Move On
Little disappointed in morning found roach in our room near our bed will not want to stay again
Stayed 1 night in Jun 2024

8/10 Good

Chanel

Stayed 1 night in Jun 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Sherry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No good
Not good, DO NOT STAY HERE
Stayed 2 nights in Jun 2024