Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
Exterior
In-room safe, desk, blackout curtains, soundproofing
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Jetted Tub

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

Edmonton

With a stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton. .This eco-certified hotel is 6.5 mi (10.4 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive
  • Galaxyland - 4 min drive
  • World Waterpark - 4 min drive
  • Fantasyland - 4 min drive
  • University of Alberta - 13 min drive

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬9 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Arby's - ‬15 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified Edmonton hotel in West Edmonton with free breakfast
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 765 out of 1223 reviews
Rating 8 - Good. 317 out of 1223 reviews
Rating 6 - Okay. 68 out of 1223 reviews
Rating 4 - Poor. 29 out of 1223 reviews
Rating 2 - Terrible. 44 out of 1223 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience of staying is great (cleanliness, service, food, etc.) but we had a hard time ti find parking spot underground.
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maxim, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Easy to get to with friendly staff. Breakfast was great!
Stayed 1 night in Nov 2024

8/10 Good

Dianne

Travelled with family
Dirty windows (outside)
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, I didn't look Ike only a $5.00 discount for the water park
Stayed 3 nights in Nov 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel and room were spacious and comfortable. Location was close to the concert venue we were going to, but we felt the location itself was surrounded by big box stores and strip malls and chain restaurants, not much variety.
Stayed 1 night in Nov 2024

10/10 Excellent

Traylee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Edmonton for Christmas shopping
Stayed 1 night in Nov 2024

10/10 Excellent

Belenda

Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Stayed 1 night in Nov 2024

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Koffi Bernabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angella

Liked: Amenities
Everything was great. Customer service was superb.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Amenities, property conditions & facilities
Great location, good shopping nearby. Goodwill within walking distance along with a lot of others. Walmart right behind hotel & fridge/microwave in the room makes for inexpensive dining. Quiet, clean, good breakfast and very nice staff. Only complaint is terrible water pressure. I want to feel like I’m being sprayed with a fire hose and not being doused by a gentle rain.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zohreh A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
NIce rooms, very clean areas, great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, delicious breakfast, good service, I had issues with noise due to guests being rude partying late above my room and the hotel promptly moved me rooms to a quieter floor and room. I was thankful they were able to accommodate that. Over all would recommend this hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff rooms where very clean and free underground parking
Stayed 1 night in Nov 2024

10/10 Excellent

emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room felt very clean, the amenities were great, the breakfast area was clean, the parking was convenient for ground and underground included in the hotel expenses. Very good hospitality. Would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and I will be back there again
Stayed 1 night in Nov 2024

8/10 Good

Jaskaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024