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The Great Rivers, Ascend Hotel Collection

3.0 star property

Photo gallery for The Great Rivers, Ascend Hotel Collection

Lobby
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Free daily full breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
3559 College Avenue, Alton, IL, 62002
  • Robert Wadlow Statue
    ‪14 min walk‬
  • Fast Eddie's Bon Air
    ‪4 min drive‬
  • Argosy Casino
    ‪7 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Alton

Located in Alton, The Great Rivers, Ascend Hotel Collection is in the business district, a 2-minute drive from Robert Wadlow Statue and 6 minutes from Historic Museum of Torture Devices. .This hotel is 3.9 mi (6.2 km) from Alton Regional Convention & Visitors Bureau and 3.9 mi (6.3 km) from Argosy Casino.

What's nearby

  • Robert Wadlow Statue - 14 min walk - 1.2 km
  • Fast Eddie's Bon Air - 4 min drive - 4.0 km
  • Historic Museum of Torture Devices - 6 min drive - 5.8 km
  • Argosy Casino - 7 min drive - 6.3 km
  • National Great Rivers Museum - 10 min drive - 8.2 km

Getting around

  • Alton Station - 8 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Fast Eddie's Bon Air - ‬4 min drive
  • ‪Castelli's Restaurant at 255 - ‬4 min drive
  • ‪Casey's General Store - ‬5 min drive
  • ‪Saint Louis Bread Co. - ‬5 min drive

About this property

The Great Rivers, Ascend Hotel Collection

Hotel with free breakfast, near Robert Wadlow Statue
The Great Rivers, Ascend Hotel Collection offers 135 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Alton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at Chapala serving the guests of The Great Rivers, Ascend Hotel Collection, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Alton? This hotel has 4500 square feet (418 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Chapala - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Airport shuttle available
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chapala

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (4,500 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed with a USD 50.00 deposit
Service animals are welcome, and are exempt from fees
Welcoming cats only
Up to 176 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Alton Lewis&clark Trail Site
Holiday Inn Lewis&clark Trail Site
Atrium Hotel Alton
Atrium Hotel
Atrium Alton
The Great Rivers, Ascend Hotel Collection Hotel
The Great Rivers, Ascend Hotel Collection Alton
Best Western Premier Alton St. Louis Area Hotel
The Great Rivers, Ascend Hotel Collection Hotel Alton

The Great Rivers, Ascend Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 687 reviews
Rating 8 - Good. 193 out of 687 reviews
Rating 6 - Okay. 109 out of 687 reviews
Rating 4 - Poor. 60 out of 687 reviews
Rating 2 - Terrible. 49 out of 687 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst customer service experience I have had. We did not get room. Very rude. Then they double charged for a room they did not provide.
Stayed 1 night in Dec 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Not a welcoming checkin
When we arrived we stood at the front desk for 10 minutes waiting on someone to show up at the desk. We called the phone and for no answer and rang the bell. I think she was in the restaurant. Next time, she may want to put a be back soon sign up.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Clean room. Nice Mexican resteraunt and bar onsite.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for us.
Stayed 1 night in Nov 2024

6/10 Okay

shana, Godfrey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the setup of the room. Door was hard to shut & open.
Stayed 2 nights in Nov 2024

10/10 Excellent

Haskey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not have my reservation correct I made thru expedia
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Definitely Not Premier
We will never stay here again. The air conditioning did not function in our room. So it was hot and humid each night, very uncomfortable. There was also a leak in the bathroom ceiling. I’m you weren’t careful it would drip on your head while standing at the sink and there was always a small puddle on the floor of the bathroom. Check in was also weird as the clerk kept going to the “back” to confirm our reservation via fax…..We travel to Alton once a year and will never stay here again. They should really drop the “Premier” from their name.
Stayed 2 nights in Oct 2024

8/10 Good

Todd

OK
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. CeeCee at the front desk is so nice. Now for the rant that has nothing to do with the hotel: EXPEDIA - get your act together and pay these hotels so people can check in quicker! I booked this hotel an hour before I got there and it still took another 30 minutes before Expedia paid the hotel so I could check in!
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Stayed 1 night in Oct 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Sep 2024

6/10 Okay

Tammi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Registration staff was excellent. Night staff was rude. Had a group of adults together playing cards and talking (not loud or excessive). Told at 10:00 on a Saturday night to go to bed. Everyone must leave the lobby and outside patio. No one was loud. We booked together to visit and rudely denied. Told them in advance.
Stayed 1 night in Sep 2024

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad price. The room was very clean and the breakfast was ok
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 2 nights in Aug 2024