Protea Hotel by Marriott Polokwane Ranch Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Polokwane Ranch Resort

4 outdoor pools, pool umbrellas, pool loungers
Exterior
2 restaurants, breakfast served
Bar (on property)
Room, 2 Double Beds, Garden View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
25 km south of Polokwane on the N1, Polokwane, Limpopo, 0699
  • Meropa Casino & Entertainment World
    17 min drive
  • Peter Mokaba Stadium
    24 min drive
  • Polokwane Game Reserve
    36 min drive
  • Polokwane (PTG-Polokwane Intl.)
    40 min drive

Room options

Family Room, 1 King Bed

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Chalet, 1 Double Bed, Golf View

  • 60 sq m
  • Golf view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Single Beds, Balcony, Garden View

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Double Beds, Garden View

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

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About the area

Polokwane

With a stay at Protea Hotel by Marriott Polokwane Ranch Resort in Polokwane, you'll be near the airport, and 12 mi (19.3 km) from Meropa Casino & Entertainment World and 15.4 mi (24.8 km) from Hugh Exton Photographic Museum. .This family-friendly hotel is 15.6 mi (25 km) from Polokwane Art Museum and 15.6 mi (25.1 km) from Irish House Museum.

What's nearby

  • Meropa Casino & Entertainment World - 17 min drive
  • Peter Mokaba Stadium - 24 min drive
  • Mall of the North - 25 min drive
  • Polokwane Game Reserve - 36 min drive
  • Moletjie Nature Reserve - 46 min drive

Getting around

  • Polokwane (PTG-Polokwane Intl.) - 40 min drive

Restaurants

  • ‪Seattle Coffee Company - ‬11 min drive
  • ‪Maxi's - ‬11 min drive
  • ‪The Buttery Family Restaurant - ‬3 min walk
  • ‪The Ranch Hotel - ‬3 min walk
  • ‪Maxi's - ‬11 min drive

About this property

Protea Hotel by Marriott Polokwane Ranch Resort

Family-friendly hotel with 2 restaurants and 4 outdoor pools
Protea Hotel by Marriott Polokwane Ranch Resort offers 142 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Polokwane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course. 4 outdoor swimming pools and 4 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 142 individually decorated guestrooms, featuring DVD players and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Spend the day on a safari adventure, then dip into one of the 4 outdoor swimming pools or 4 spa tubs. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Protea Hotel by Marriott Polokwane Ranch Resort has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 195 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • 4 hot tubs
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness centre
  • Game/wildlife viewing
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Horse riding/hire
  • Mini golf
  • Mountain biking
  • Playground
  • Safari
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Mini golf
  • Playground
  • Fridge (on request)
  • Separate dining area
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave (on request)
  • Fridge (on request)

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 195 per person
  • Airport shuttle fee: ZAR 320 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ranch
Protea Hotel Ranch Resort Polokwane
Protea Ranch
Protea Ranch Polokwane
Protea Hotel Ranch Resort Polokwane, Limpopo
Protea By Marriott Polokwane
Protea Hotel by Marriott Polokwane Ranch Resort Hotel
Protea Hotel by Marriott Polokwane Ranch Resort Polokwane
Protea Hotel by Marriott Polokwane Ranch Resort Hotel Polokwane

Protea Hotel by Marriott Polokwane Ranch Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 106 reviews" "
Rating 8 - Good. 38 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 3 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very good stay, comfortable and courteous staff. Great food for supper and breakfast. Nice grounds and easy to get around. Room comfortable and clean. Will stay there again
Stayed 1 night in Jun 2024

8/10 Good

Zikhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family getaway spot
One of the best family getaway spots. Staff and people are always so friendly and helpful. Resort has everything you need.
Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family break.
What an incredible experience. From the friendly staff, the unexpected animal farm, excellent amenities to the sense of luxury. A wonderful family gem that we will look to frequent.
Stayed 1 night in Sep 2023

6/10 Okay

Husein

Travelled with family
Liked: Cleanliness
Good hotel but poor housekeeping
Initial check in extras were not in room. Lounge and dining areas were locked, had to go back to reception to get it unlocked. No shampoo etc in bathrooms. Had 2 rooms booked, the 1 had extras like welcome drinks the other did not. Bathroom drains in shower blocked.
Stayed 2 nights in Apr 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My family enjoyed our stay at the Ranch resort. The golf chalet was extremely spacious, well laid out, and clean. We were greeted in the chalet with fruits and 2 bottles of wine- very nice touch. The hotel is also very lush with lovely plants and trees all over. The only down side was that the activities were a bit pricey. Otherwise we would definitely stay at the resort again.

4/10 Poor

Husein

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Great resort but really poor service
The resort itself is great and accommodation is comfortable and facilities decent. Service was disappointing from reception where their service wasn't great, the attitude was like they didnt really want to help but were forced to. To the house keeping staff, they come early when still waking up, they asked what time they should come back, go out to pools and when return (3 hours after they supposed to clean) they still didn't clean the room. Have to phone housekeeping to get them to come clean, they clean the bedrooms and bathrooms but not even properly, tea, coffee, toiletries and towels not restocked. Not sure when last they vacuum the carpets. They didn't even go to the kitchen, had to call them back to do that. Couch in lounge is supposedly sleeper couch, but after you lift those cushions and see all the staff accumulated there you'll think twice about sleeping there. On check out called for late check out, they tell me 11am (which is normal check out) when I tell the lady that, she says she is going to call me back, I'm still waiting. Check out process was like they couldnt care less and they just there because they had to be. The spa is off site, they dont answer their phones, try their website booking enquiry they call back about 18 hours later so pretty useless as well. Ground staff are quite friendly and helpful.
Stayed 2 nights in Dec 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Nozipho

Stayed 1 night in Oct 2022

10/10 Excellent

KATHERINE

Travelled with group
Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in May 2022

8/10 Good

Monwabisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Kgoroane Karabo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous service
Our stay was amazing. Everything was just perfect
Stayed 1 night in Dec 2021

10/10 Excellent

TSHOLOFELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Sumeya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Beautiful, peaceful accommodation with tons of activities and attractions for the whole family. Requires a few modern updates such as Smart TV. Wifi is also not consistent.
Stayed 1 night in Dec 2021

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

MJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to be
It is breath taking
Stayed 2 nights in Nov 2021

10/10 Excellent

Citation Travel

Liked: Cleanliness, staff & service, property conditions & facilities
Always get what I expect at Protea. Great stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Marc LB

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class resort
What an absolute gem. Everything was perfect. Starting at the entrance gate to the reception, room, restaurant. Everyone goes out of their way to make you feel at home. Will definitely be back with the family.
Stayed 2 nights in Nov 2021

8/10 Good

Motlalepula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and cleanliness
The room I was given had a dirty carpet which made the whole room stuffy, after complaining, the guy who checked me in (Andrew) was very helpful. He organized another room without carpet for me. The room was extra clean, and the bed very comfortable. It was the revamped side.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at the Ranch
Amazing new revamped rooms. Lucky to have stayed in one. Friendly and professional service. Clean and wonderful bed linen. Only criticism is that the bed was horrible and very well slept in and the food was average, my rump was incredible tough. Will definitely come again.
Stayed 1 night in Jan 2021

10/10 Excellent

Tumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Mphata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

kia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Tshifhiwa

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Misrepresentation
I had the worst experience at this place, the staff was so disappointing and dogey. I booked online for a beautiful hotel room with garden view and a balcony. Looked nice on booking.com however when I got to reception the guy drove us to outside rooms/chalet with flying bugs and he was literally kicking them off the entrance. I told him it's not the Room I booked on the internet, he said he was just doing us a favour by offering us a nicer Room. I refused then he took us to another Room which was not the best in terms of cleanliness and everything I saw online but I accepted. No garden view and balcony. I was fine with it. I then booked on Saturday on booking.com this time it was a king bed room and I had to pay for it online and I did I trust bookinng.com I use it all the time. When I got to the reception same guy says there are no rooms available but he do us a favour and find me a single room, my friend asked if it was the same price and the guy changed the story and said I actually didn't have a booking as I haven't paid, told him and showed him the confirmation and text from the bank, he had asked for a booking confirmation number which I gave him and he starts blaming the website which is a lie he then called the manager I think who was very rude and not informed as he refused to listen to me about online payment he said it's impossible, it's over an hour now of back and forth to get accommodation which I paid for. I will be sending an official complaint this was painfu
Stayed 1 night in Nov 2019