A stay at Xelena Hotel & Suites places you in the heart of El Calafate, just a 4-minute walk from Bahía Redonda and within a 5-minute drive of Calafate Fishing. .This luxury hotel is 0.9 mi (1.5 km) from Bahía Redonda Viewpoint and 1.1 mi (1.8 km) from Lago Argentino.
What's nearby
Calafate Fishing - 3 min drive - 2.6 km
Gnome Village - 4 min drive - 3.2 km
El Calafate Historical Interpretation Center - 6 min drive - 3.8 km
Santa Teresita del Nino Jesus Church - 7 min drive - 3.7 km
Glaciarium - 7 min drive - 3.4 km
Getting around
El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive
Restaurants
Yeti Ice Bar - 5 min drive
La Lechuza - 5 min drive
La Cocina - 6 min drive
Pura Vida - 4 min drive
Cerveceria Artesanal Chopen el Calafate - 5 min drive
About this property
Xelena Hotel & Suites
Luxury hotel with a full-service spa and a fitness center
Xelena Hotel & Suites offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.
This El Calafate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Zen Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Treat yourself to a stay in one of the 100 guestrooms, featuring heated floors and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite to eat at the MORA, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
MORA - Overlooking the ocean, this restaurant serves dinner only.
PIERROT - Overlooking the ocean, this lobby lounge serves breakfast and lunch. Open daily.
Huerta & Fuegos - Onsite tapas bar. Open daily.
Coral Coffe Shop - Onsite café. Open daily.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free shopping centre shuttle
Free uncovered self parking on site
Limited on-site parking
Food and drink
Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli
Restaurants on site
Coral Coffe Shop
Huerta & Fuegos
MORA
PIERROT
Things to do
Arcade/game room
Billiards/pool table
Designer stores
Full-service spa
Gym
Indoor pool
Sauna
Steam room
TV in common areas
Family friendly
Arcade/game room
Indoor pool
Laundry facilities
Lifeguards on site
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
Business centre
Computer station
Meeting room
Outdoors
Barbecue grill
Garden
On the waterfront
Outdoor entertainment area
Pool loungers
Terrace
Full-service spa
Body scrubs
Body wraps
Couples treatment rooms
Facials
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Pillowtop mattress
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Champagne service
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heated floor
Heating
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities or services will be unavailable from June 2 2025 to June 8 2025 (dates subject to change):
Sauna
Spa
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 20 for adults and USD 20 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate
Xelena Hotel & Suites Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a great time staying at this hotel. The room was clean and comfortable, and had a garden view. It was on the ground floor and next to a trail so you don’t have a lot of privacy. The hotel had classic and modern decor, which was quite nice. Had food at both restaurants on the venue - there were decent but slightly overpriced. I enjoyed the breakfast buffet even though it was the same spread daily but the view from the restaurant was peaceful and serene. The hotel also provided a shuttle to Calafate town which was really great otherwise it’d be a 25 min walk to town. Overall we had a great time!
The hotel is in a good and convinient location. We had a room with a view of the lake which was lovely.
The food is mediocre but they charge prices as it would be a five star restaurant. I suggest you don’t eat there. There are increíble restaurants in town.
In addition the service at the restaurant is poor.
Bad Internet service and electricity issues -AC didn’t run till 1130 pm on day 1
Room service pathetic - needed to call them 2-3 times for everything such as a kettle, plates, or even for AC service
We went and got it ourselves on most occasions
Door won’t get locked on its own so can’t say it was safe
Too much noise and music from the restaurant - we were given a room next to restaurant
Basic toiletries not kept on second day
The room decor and furniture and everything else was very dated
They are barely a 3-star hotel; not sure why they even claim them selves to be 5-star. Expedia should not put a 5-star rating to them
High end hotel with excellent service and two nice restaurants but located in a remote area away from town. Our first room was less than ideal with a view facing a stone wall but they gave us a free upgrade to a trip,e room with a view off the lake.
The hotel is close to Lake Argentino with a nice view of the lake. The hotel has nice facilities, and the amenities are excellent. The breakfast was wonderful. Like most people we met in Argentina, the hotel staff were very friendly and helpful. It was worth every penny of the price.
Be careful of potential theft.
Nice property, on the whole very nice staff.
We caught maintenance trying to steal. Management took this pretty casually and had zero consideration that it ruined our day with very little in the way of offering something besides a meal.
It is a nice hotel but no toiletries were available in my room other than shower gel and lotion. The staff is very nice and helpful! The food was good. The bed was very good and the shower power was great!
Iris Berry, Ceci, elegante Nice, Place I, Love de Spa And The Restaurant Has Wonderful Food de Stuff Is Berry, Very Nice And I Love Are Stay There For Me Best place in Calafate
We rented a car so can’t speak to other forms of transportation. The hotel was clean and in good repair. The staff at the restaurant very friendly. The hotel is not constructed of high quality materials but was put together well. Drinks were very expensive and on par with New York.. humm. Stayed in the one bedroom suite facing the lake. Breakfast was included and delicious. Would recommend and would stay again.
The property sits on a very scenic location with rooms facing the lake. That is the best part. However, the rooms are not maintained. Eg a broken arm rest of a chair that was just kept in place and falling shower head. Someone can be seriously hurt.
The food is average. Breakfast is ways below par. The hotel staff is trained to ask for payment immediately when you place the order, not after you are served or ready to leave. It is really a cheap mannerism and very insulting for a so called high class resort. Under the guise of sustainability, they provide only a refilled bottle of water in the room, with written instructions that guest can refill in hotel lobby. Really? Heard of customer service or hospitality? And they sell plastic water bottles in the Bar for $3 each. The staff doesnt seem to like working there, and reflects in their dealing with the guests. Highly suggest some serious staff training and change in service attitude if you wish to attract clientele. You have a prime property, pls pay attention to service and dining!