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Hyatt Regency Hesperia Madrid

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Hesperia Madrid

Lunch and dinner served
Suite, 1 King Bed (Regency) | View from room
Lunch and dinner served
Sports facility
Lunch and dinner served

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking available

Explore the area

Map
Paseo Castellana 57, Madrid, Madrid, 28046
  • Paseo de la Castellana
    1 min walk
  • Bam Bakery
    2 min walk
  • Gregorio Maranon Station
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (PREMIUM KING BED)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed (PREMIUM KING BED)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Regency)

Executive Suite (Regency) | View from room

Executive Suite (Regency)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the area

Madrid

In the heart of Madrid, Hyatt Regency Hesperia Madrid is within a 5-minute drive of Santiago Bernabéu Stadium and Gran Via. .This family-friendly hotel is 2 mi (3.2 km) from Prado Museum and 2.8 mi (4.5 km) from Royal Palace of Madrid.

What's nearby

  • Santiago Bernabéu Stadium - 19 min walk
  • Gran Via - 4 min drive
  • Prado Museum - 4 min drive
  • Puerta del Sol - 7 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Gregorio Maranon Station - 1 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Opium Madrid - ‬4 min walk
  • ‪Santagloria - ‬4 min walk
  • ‪Maloney's Madrid - ‬2 min walk
  • ‪Las Bridas - ‬3 min walk
  • ‪Krefy - ‬2 min walk

About this property

Hyatt Regency Hesperia Madrid

Luxury hotel connected to the convention center in Chamberí with a fitness center
Hyatt Regency Hesperia Madrid offers 169 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 169 guestrooms featuring minibars and espresso makers. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 65-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and bidets.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), wedding services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Stop by the hotel's restaurant, Santceloni, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Santceloni - This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required.
La Manzana - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.
Mery Bárbola - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 34 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Santceloni
  • La Manzana
  • Mery Bárbola

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hesperia Hotel
Hesperia Hotel Madrid
Hesperia Madrid
Madrid Hesperia
Hesperia Madrid Hotel Madrid
Madrid Hesperia Hotel
Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid

Hyatt Regency Hesperia Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 435 out of 646 reviews" "
Rating 8 - Good. 154 out of 646 reviews" "
Rating 6 - Okay. 44 out of 646 reviews" "
Rating 4 - Poor. 10 out of 646 reviews" "
Rating 2 - Terrible. 3 out of 646 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Business traveller
Liked: Cleanliness, amenities
My passport and valuable was stolen from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hou,

Stayed 4 nights in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

RICARDO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
old rooms
Stayed 11 nights in Jun 2024

10/10 Excellent

Rene

Liked: Staff & service, amenities, property conditions & facilities
Excelente el hotel y el lugar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maximo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2024

6/10 Okay

Isabel

Travelled with group
Liked: Cleanliness, staff & service
This hotel is not what I expected from Hyatt. We requested a twin room, with two beds and we got a room with no light and a very small window to an interior ugly and depressing fires escape. There was no sun light and the room was depressing. If the property would show true pictures on the website, we would have never booked a room there. Upon a request to change rooms, we were told that that is the only stack of rooms available as double rooms, and that we could get a suite with a King size bed ( not what we needed) and that was 100 Euros more per night. Other than that, the staff didn't offer any options and our stay in Madrid was not very pleasant.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mihaela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great property and excellent service. We will be back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Tuncay

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good locations. Very clean and smells also good. Workers are very helpful also.
Stayed 2 nights in May 2024

10/10 Excellent

Maximo, Miami

Stayed 1 night in May 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Good location and very good service, as a breakfast and dinner.
Stayed 5 nights in May 2024

10/10 Excellent

Edward

Travelled with family
We had a great 10 days at this hotel. Even watched two La Liga matches over dinner in the bar. We loved our room and the staff was always cheery and attentive.
Stayed 10 nights in Apr 2024

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary kind and professional team
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location, great staff!!
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a lovely stay here when coming to Madrid.
Stayed 4 nights in Mar 2024

6/10 Okay

Tania

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property is far away from the heart of Madrid, but very close to the stadium. Offers quiet and relax environment. Some of the check in staff were a bit rude when we arrived before our check in time to drop off our luggage. The bar has the best salted almonds with peanut samplers and the bar and restaurant staff were very warm.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ophelie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was not the prettiest but the room itself was great. Customer service was also on point.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, clean and with access to everything near by
Stayed 7 nights in Jan 2024

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店的suite算是含行政酒廊的费用，早上有简单的早餐，每天早上一早就开，晚上很晚才关。不用时段还变换着相应食物供应，太赞了。床很舒服，房间很大。但感觉酒店各部门沟通不太好，房内一个洗手池下水不畅，我没有提出，清洁工每天肯定能感觉到到四天过去没人来疏通。酒店的饭菜也是超赞的，虽然是一个bar，提供的菜品不算多。 check in没房间等到保证时间过了都没有只能出去。回来时房间有了，经验一个五星酒店，客人寄存的行李一旦有了房间会及时送到房间里，可是行李还需要我自己去拿或者等超过半小时的时间拿到我房间。
Stayed 4 nights in Jan 2024

10/10 Excellent

juan

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Eva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Aimee

Stayed 4 nights in Oct 2023