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Hôtel et spa Serge BLANCO

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel et spa Serge BLANCO

Beach nearby
Indoor spa tub
Standard Room, Pool Access, Courtyard View (Balcon / Balcony)
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Gym

Explore the area

Map
125 boulevard de la mer, Hendaye, Pyrenees-Atlantiques, 64700
  • Hendaye Beach
    1 min walk
  • Plaza Gipuzkoa
    13 min drive
  • Calle San Pedro
    13 min drive
  • San Sebastian (EAS)
    16 min drive

Room options

View all photos for Standard Room, Pool Access, Ocean View (Balcon / Balcony)

Standard Room, Pool Access, Ocean View (Balcon / Balcony)

Standard Room, Pool Access, Ocean View (Balcon / Balcony)

  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool Access, Courtyard View (Balcon / Balcony)

Bathroom sink

Standard Room, Pool Access, Courtyard View (Balcon / Balcony)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony

Minibar, in-room safe, individually decorated, desk

Junior Suite, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

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Front of property

Madison Saint Jean de Luz

Pool
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Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (123)
The price is NZ$282
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Hendaye

With a stay at Hôtel et spa Serge BLANCO, you'll be centrally located in Hendaye, steps from Hendaye Beach and within a 10-minute walk of Bay of Biscay. .This beach hotel is 5.8 mi (9.4 km) from Plaza Gipuzkoa and 7.1 mi (11.4 km) from Hondarribia Beach.

What's nearby

  • Hendaye Beach - 1 min walk
  • Plaza Gipuzkoa - 13 min drive
  • Port de Saint-Jean-de-Luz - 19 min drive
  • Hondarribia Beach - 28 min drive
  • St-Jean-de-Luz Beach - 33 min drive

Getting around

  • Les Deux Jumeaux Station - 4 min drive
  • San Sebastian (EAS) - 16 min drive

Restaurants

  • ‪Hegoa Café - ‬11 min walk
  • ‪Bi Ur Arte - ‬9 min walk
  • ‪Trattoria della Nonna - ‬12 min walk
  • ‪Le Parc A Huitres - ‬9 min walk
  • ‪La Gourmandise - ‬10 min walk

About this property

Hôtel et spa Serge BLANCO

Sand beach and a fitness center, near Hendaye Beach
Hôtel et spa Serge BLANCO offers 90 accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

A marina and a health club are featured at the hotel. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Relais Thalasso. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring minibars and espresso makers. Rooms have private balconies. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite with Regional cuisine at Le Bidassoa, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Le Bidassoa - Overlooking the pool, this restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Le Bidassoa

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Marina on site
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • 15 steps to reach property
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 32.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 32.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Blanco Serge Thalasso
Blanco Thalasso
Serge Blanco Thalasso
Serge Blanco Thalasso Hendaye
Serge Blanco Thalasso Hotel
Serge Blanco Thalasso Hotel Hendaye
Thalasso Blanco
Thalasso Serge Blanco
Serge Blanco Thalasso Spa
Et Spa Serge Blanco Hendaye
Hôtel et spa Serge BLANCO Hotel
Hôtel et spa Serge BLANCO Hendaye
Hôtel et spa Serge BLANCO Hotel Hendaye

Hôtel et spa Serge BLANCO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 216 reviews" "
Rating 8 - Good. 88 out of 216 reviews" "
Rating 6 - Okay. 33 out of 216 reviews" "
Rating 4 - Poor. 11 out of 216 reviews" "
Rating 2 - Terrible. 1 out of 216 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very poor
Great location but very average hotel. Over priced. View of pipes - unsightly and unpleasant. Definitely not 4 star. Room air con not working. Very uncomfortable sleep. Won’t be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Aude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rhona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in Jun 2024

8/10 Good

Anuruddha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful view, friendly staff. Nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view from balcony
Excelent Service. We arrived somewhat late but they opened their bar for a night cap. The breakfast buffet was variedad and plentifuk. Windows were Double / tripled paned. Very quiet.
Stayed 1 night in Apr 2024

8/10 Good

Sacha

Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice spa but not 4-star hotel
Pros : Room and spa were clean, staff was friendly and it is just right next to the beach. Cons: Double bed was actually done with two mattresses instead of one, so you end up sinking in between. Most of the furnitures are quite old (ripped chairs, falling shelf, rusty heater in bathroom, etc.) You clearly can see that this hotel was bought back after the previous owner went bankrupt a couple of month ago (true story). I recommend only if you are looking to go to the spa, otherwise you can find better for this price (ps : this is not what you expect from a 4-star hotel).
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fine
Nice enough but nothing special. The location is excellent, but the rooms are sparse.
Stayed 2 nights in Jul 2021

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an amazing setting , easy walking distance to all the restaurants. Would definitely recommend!!!
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay.
Great hotel. We had a lovely room overlooking the sea with a balcony. Staff at the hotel were very friendly. Welcome cocktails and canapes on the Monday lunchtime was a bonus. Spa and pool was great with jacuzzi style pools.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Clean room. Nice layout. Friendly staff in restaurant and bar. Beautiful views of beach from hotel. Sandy beach just outside the front door.
Stayed 1 night in Nov 2018

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love that spa! And the beach...
Wonderful spa of pools with various water jets for massage, all available to guests at no charge. Beautiful view on the beach and ocean. Having breakfast on our ocean view balcony...ahhh.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

herve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too much noise for a spa
The pool machines made too much noise, in particular a high pitched whine that penetrated from the reception area, throughout the bar and into the massage rooms on 2 levels. In fact, they reverberated throughout the hotel, from the bottom floor into the hotel rooms above. I was told by staff that this situation has been going on for a number of years. The thallaso and spa services were wonderful, although I was disappointed that they only offered a yoga class once a week. The heated sea water pools were excellent, yet the decor left a lot to be desired ... 1970's chic. I came for rest and relaxation, but felt stressed by the constant high pitched clatter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfy
Great! We had to get there on our own - no shuttle🙁

8/10 Good

Alison, Sheffield

Liked: Cleanliness, property conditions & facilities, room comfort
Decent mid price option
This hotel is a nice base for exploring, you can see Pyrenees foothills and it's right on the coast. Hendye is ok, not as exciting as Biarritz and San Sebastián but quieter and the harbour is nice. Hotel is well situated, it's great having the spa downstairs (compulsory swim hat so bring one or be prepared to buy) and the food was great. Service was ok but a bit variable. Perhaps very English of us, but even at request they don't provide tea or coffee making facilities in the room, which we think of as an essential. But generally bed was comfy, rooms were quiet and toiletries smelled great.