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Large room and friendly staff.
When checking out it was raining and the concierge said I could get a complimentary ride to the train station 5 minutes away. Ordinarily, I would walk. On the way the driver twisted my arm for money to take me all the way to the airport. When that didn't work, he demanded payment to drop me at the train station.
Secure, convenient and an upmarket facility.
Cleaning needs to be supervised as there is to some extent lack of detail. The WiFi was very much up and down for two days.
I had a great stay in this hotel. It was located directly across from the Convention centre so very convenient. Hotel staff were very friendly and helpful. The airline I flew with lost my luggage and the hotel staff worked tirelessly to locate it. It finally arrived. I don't think it would have been possible without their help.