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Imperial Heights Hotel, Entebbe

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Heights Hotel, Entebbe

Property entrance
Front of property - evening/night
Interior entrance
Outdoor pool, pool umbrellas, pool loungers
Standard Room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Plot 13, Church Road, Entebbe, 4352000
  • Entebbe Golf Club
    9 min walk
  • Imperial Shopping Mall
    12 min walk
  • Ugandan Wildlife Education Centre
    14 min walk
  • Entebbe (EBB-Entebbe Intl.)
    10 min drive

Room options

View all photos for Club Room

Club Room | Private kitchen

Club Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Suite

Business Suite

Business Suite

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night
K Hotels
Pool
Breakfast included
Spa
Kids pool
4.5 out of 5, Wonderful, (173)
The price is NZ$226
for 1 night
includes taxes & fees
6 Dec - 7 Dec
K Hotels

About the area

Entebbe

Located in Entebbe, Imperial Heights Hotel, Entebbe is in the historical district, within a 15-minute walk of Entebbe Golf Club and Imperial Shopping Mall. .This family-friendly hotel is 1.1 mi (1.7 km) from Entebbe Botanical Garden and 1.2 mi (1.9 km) from Sesse Islands.

What's nearby

  • Imperial Shopping Mall - 12 min walk - 1.1 km
  • Ugandan Wildlife Education Centre - 14 min walk - 1.2 km
  • Sesse Islands - 2 min drive - 1.9 km
  • Entebbe Botanical Garden - 2 min drive - 1.7 km
  • Victoria Mall - 6 min drive - 4.6 km

Getting around

  • Entebbe Intl. Airport (EBB) - 10 min drive

Restaurants

  • ‪Crane Cafeteria - ‬8 min drive
  • ‪Café Javas - ‬6 min drive
  • ‪KFC - ‬5 min drive
  • ‪S&S Bar & Restaurant - ‬11 min drive
  • ‪4 Points Bar and Restaurant - ‬11 min walk

About this property

Imperial Heights Hotel, Entebbe

Family-friendly hotel with a full-service spa and free valet parking
Imperial Heights Hotel, Entebbe offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Entebbe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a health club.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and Swedish massages.
Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and minibars. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Bridge Bar and Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Bridge Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bridge Bar and Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Imperial Heights Hotel, Entebbe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 79 reviews" "
Rating 8 - Good. 29 out of 79 reviews" "
Rating 6 - Okay. 11 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 6 out of 79 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful and professional. The gym needs major improvement
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Stayed 7 nights in Jul 2024

8/10 Good

B.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Loretta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel Liling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

UMAR

Travelled with partner
Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022

8/10 Good

B C

Liked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021

6/10 Okay

Tiong

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021

8/10 Good

suzanne n

Business traveller
Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021

4/10 Poor

Carlton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021

8/10 Good

Angela

Stayed 3 nights in Jan 2021

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it again.
I would recommend. Good size rooms, plenty of food for breakfast and easy to get around. The staff were very helpful. The airport shuttle was very convenient. Appreciated .
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
I found the mattress to be comfy and the sheets were clean and not too old
Stayed 1 night in Feb 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Heights Hotel Entebbe
Have stayed there several times. Wonderful staff of people that I have gotten to know. Front desk is also very nice. Close to the airport.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

It’s a basic standard hotel, it was okay for a night stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very cooperative and friendly. They were the best part of our stay. They made everything so easy and accessible.
Stayed 3 nights in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Quick Review of Lake Heights
Stayed one night prior to departure from airport. Nice rooms. We were on third floor - no lift. Pool area ok but quite small and had a kids party going on so it much chance of relaxation outside. Booked shuttle to airport at 2.45am. Confirmed this with reception before going to bed and then had to wait until 3.15. Didn’t eat in hotel.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis from the City
Clean, quiet, beautiful surroundings - a nice break from the busy city. Lovely pool area - perfect to read and relax when waiting for a flight.
Stayed 3 nights in Dec 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Entebbe Airport
Very quiet and efficient hotel. Perfect for the travelers catching a flight out of Entebbe.
Stayed 1 night in Dec 2018