Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Duplex
30 square metres
1 Double Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room
25 square metres
1 Double Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly slopeside fun with a full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Smoke-free property

With a stay at Dedeman Palandoken Resort Hotel in Erzurum (Palandöken), you'll be a 1-minute drive from Palandöken Mountain and 9 minutes from Ataturk House Museum. This family-friendly hotel is 5 mi (8.1 km) from Erzurum Archaeology Museum and 5.1 mi (8.2 km) from Erzurum State Theatre.

Stay in one of 187 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and a 24-hour health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Stop by the hotel's restaurant, Ana Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary local cuisine breakfast is served daily from 7 AM to 10 AM.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Erzurum? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 187
  • Number of floors - 8
  • Number of buildings/towers - 3
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Ski storage
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Free breakfast
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Ski-in/ski-out access
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
  • Smoke-free property
  • Express check-in
  • Billiards or pool table
  • Grocery/convenience store
  • Free WiFi
  • Year Built – 1994
  • Number of restaurants - 1
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Ski passes available
  • Pool sunloungers
  • Free long-term parking
  • Free RV, bus, truck parking
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • 24-hour health club
  • Free breakfast (local cuisine)
  • Couples/private dining
  • Designer stores on site
  • Proposal/romance packages available
  • Banquet hall
  • Uncovered parking
  • Children's games
  • Children's toys

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Russian
  • Turkish

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Room Amenities

Dedeman Palandoken Resort Hotel offers 187 accommodations with safes and complimentary bottled water. 19-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • TV size 19
  • TV size (measurement) inch
  • Bathtub or shower
  • Free cots/infant beds
  • Rollaway/extra beds (free)
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Champagne service

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7 AM and 10 AM.

Ana Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Iglo Cafe - This bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Teleski Cafe - This bistro serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Playground on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Snowboarding on site
  • Sledding nearby
  • Hot springs nearby

Spa Services

  • Number of treatment rooms 3
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Sports massage
  • Number of hot springs - 1

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-in time ends at 4:00 PM

Check-out

Check-out time is 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Children stay free

Parking height restrictions apply

Service animals not allowed

One child stays free

Debit cards

Staffed front desk

Security system

Children stay free - maximum age 0

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

  • Airport shuttle fee: TRY 100 per person (roundtrip)
  • Airport shuttle fee per child: TRY 80 (roundtrip), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Dedeman Palandoken
  • Dedeman Palandoken Erzurum
  • Dedeman Palandoken Resort Hotel
  • Dedeman Palandoken Resort Hotel Erzurum
  • Palandoken
  • Dedeman Palandoken Resort
  • Dedeman Palandoken Resort Hotel Hotel
  • Dedeman Palandoken Resort Hotel Erzurum
  • Dedeman Palandoken Resort Hotel Hotel Erzurum

We should mention

Hot springs access available from 9:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

Sorry, we seem to have had an issue loading our review content. Try again?