We emailed the owner prior to arrival and arranged to be collected from the bus station for 15 dirham. It was a 10 minute walk to the riad, and the porter carried our bag on his trolley. I would recommend this service as the riad does not have a name plaque so would be difficult to find the first time. The riad is in the middle of the medina, but in a quiet location between the 2 main streets.
The owner wellcomed us on arrival with a cup of tea. The riad is bueatiful, just as pictured, very peaceful and friendly. Our room had windows opening onto the alley, you could hear a little street noise during the day, but it was quiet at night. The bathroom had a door, and the bedlinen and towels were very clean, and everything was well presented. Our room also had a lock, and was cleaned every day.
Breakfast was the usual for morroco, pancakes, fresh bread, orange juice, etc, we also asked for scrambled eggs, which was a nice change.
Wifi was availlable downstairs in the living area, with good speed, but we could not pick it up in our 2nd floor bedroom. This was not a problem as the living area is very comfortable. The owner spoke English well, and staff were very friendly.