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Basin Park Hotel and Spa

3.0 star property

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Land view from property
Exterior
Interior
Room, 1 King Bed, Jetted Tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Eureka Springs City Auditorium
    ‪2 min walk‬
  • Eureka Springs District Court
    ‪3 min walk‬
  • Great Passion Play Amphitheater
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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Property grounds

The Crescent Hotel and Spa

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1004)
The price is NZ$364
for 1 room
includes taxes & fees
27 Mar - 28 Mar
The Crescent Hotel and Spa

About the area

Eureka Springs

With a stay at Basin Park Hotel and Spa, you'll be centrally located in Eureka Springs, steps from Basin Spring Park and Eureka Springs City Auditorium. .This spa hotel is 0.1 mi (0.2 km) from Eureka Springs District Court and 0.3 mi (0.5 km) from Eureka Springs Historical Museum.

What's nearby

  • Basin Spring Park - 1 min walk - 0.1 km
  • Eureka Springs City Auditorium - 2 min walk - 0.2 km
  • Eureka Springs District Court - 3 min walk - 0.3 km
  • Eureka Springs Historical Museum - 6 min walk - 0.5 km
  • Great Passion Play Amphitheater - 6 min drive - 3.5 km

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 71 min drive

Restaurants

  • ‪Skybar Gourmet Pizza - ‬11 min walk
  • ‪Mud Street Cafe - ‬3 min walk
  • ‪Balcony Restaurant & Bar - ‬1 min walk
  • ‪New Delhi Cafe - ‬4 min walk
  • ‪Local Flavor Cafe - ‬4 min walk

About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 59 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a hot tub and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Eureka Springs Restaurant serving guests of Basin Park Hotel and Spa. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Local area shuttle

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: USD 2.50-14.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

ann

Stayed 2 nights in Nov 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2024

8/10 Good

TJ

Liked: Cleanliness, room comfort
Overall Experience
My husband and I had a really great time, but there would’ve been some things that would’ve helped the experience. The games in the game room were incomplete. that was a great idea and we did enjoy playing dominoes which was the only game that was complete. Many of the staff Were not very customer service oriented. Those that were however were fabulous. Consistency would’ve been nice.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Cb, wilburton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Electric in our bedroom kept coming on and off for the 3 nights we were there. Thanksgiving night i had to call. Remote in bedroom was missing looked under bed and trash was everywhere. Trash behind the end tables. Only 1 ice machine and it was broke. I never give a bed review cuz i know stuff happens but for $700. I think it should have been better. But workers in lobby was nice, bar was nice and the Thanksgiving dinner was good
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Joxsel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Janice S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property. I received a gift card from my kids for a stay and I love it.
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Cool historic area
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historical property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaf Peeper Trip
We loved the hospitality, location and spaciousness. The facility really needs to have the carpeting replaced.
Stayed 2 nights in Nov 2024

8/10 Good

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a lot of history that is explained in the tour of the hotel...the staff ( minus the bartenders) were above and beyond customer service! Not a problem to find another close place to drink, with bartenders that have good customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a great, old hotel in the heart of downtown. Once you park your car you won’t need to move it all weekend.
Stayed 1 night in Nov 2024

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Standard room is small but king bed was very Comfortable and shower was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

David, Kearney

Travelled with partner
Great location. Near great restaurants and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Great greeter!! Did not get an information book in the room with WiFi password, etc in it.
Stayed 1 night in Nov 2024

8/10 Good

Lori

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It is unique in it's history and simple refurbishments to make it comfortable and modern.
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome. Historic building is charmimg. Door man and shuttle driver were also awesome. Bartender on Sunday evening was great. Monday nightv - not so much.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Remember, when you book this hotel: it's old. Floors creak, the layout of the rooms may be weird. But my wife and I absolutely love this hotel. And we're already planning on staying here again when we return to Eureka Springs!
Stayed 3 nights in Oct 2024