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Basin Park Hotel and Spa

3.0 star property

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Exterior
Land view from property
Room, 1 King Bed, Jetted Tub
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Eureka Springs City Auditorium
    ‪2 min walk‬
  • Eureka Springs District Court
    ‪3 min walk‬
  • Great Passion Play Amphitheater
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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Property grounds

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  • Parking included
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The price is NZ$614
for 1 room
includes taxes & fees
12 Apr - 13 Apr
The Crescent Hotel and Spa

About the area

Eureka Springs

With a stay at Basin Park Hotel and Spa, you'll be centrally located in Eureka Springs, steps from Basin Spring Park and Eureka Springs City Auditorium. .This spa hotel is 0.1 mi (0.2 km) from Eureka Springs District Court and 0.3 mi (0.5 km) from Eureka Springs Historical Museum.

What's nearby

  • Basin Spring Park - 1 min walk - 0.1 km
  • Eureka Springs City Auditorium - 2 min walk - 0.2 km
  • Eureka Springs District Court - 3 min walk - 0.3 km
  • Eureka Springs Historical Museum - 6 min walk - 0.5 km
  • Great Passion Play Amphitheater - 6 min drive - 3.5 km

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 71 min drive

Restaurants

  • ‪Skybar Gourmet Pizza - ‬11 min walk
  • ‪Mud Street Cafe - ‬3 min walk
  • ‪Balcony Restaurant & Bar - ‬1 min walk
  • ‪New Delhi Cafe - ‬4 min walk
  • ‪Local Flavor Cafe - ‬4 min walk

About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 59 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a hot tub and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Eureka Springs Restaurant serving guests of Basin Park Hotel and Spa. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1141 reviews
Rating 8 - Good. 336 out of 1141 reviews
Rating 6 - Okay. 115 out of 1141 reviews
Rating 4 - Poor. 50 out of 1141 reviews
Rating 2 - Terrible. 20 out of 1141 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful but tired old hotel
There's no question that the hotel is cool from an historical perspective. In addition, the staff was friendly and there were lots of planned activities and partnerships with other businesses in Eureka Springs. That said, however, this hotel is in SERIOUS need of a major renovation. The tile and grout in shower were broken, doors and windows were in poor repair with rotting wood around the exterior of the windows. In particular, the carpets looked very dirty especially in the stairwells. The place could use a fresh coat of paint throughout. I hope the owners are able to invest in an upgrade as historic places like this should be preserved and made attractive for current generations.
Stayed 4 nights in Dec 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Janice S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s historic and easy to visit all the shops downtown. I loved sitting out on the balcony.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy, Mounds

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time excellent chauffeur and Dorman. Everybody was quick to recommend something when we were looking to go out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property including location!! Great activities and opportunities around the hotel including dining, entertainment, hot tub, bar, and interesting activities Will be back!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old town
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service
Stayed 3 nights in Dec 2024

4/10 Poor

Kimberly

Wont be staying here again
The original room we got was horrible. It felt like a dark dingy old dungeon. The heater didn’t work. There were no end table next to the bed only a tv tray on my side. The bathroom was freezing cold. I kept complaining and finally they moved us to another room. It was much better. The heater worked fine snd the room was light and the bathroom was clean and more modern. I would not stay here again though for the high price of the room. No complementary water either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emiley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat place to stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Kera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird getaway for sure. Fun but different
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay in this historic hotel. Clean,
Spacious quarters
Sink area in bedroom!
Very comfortable bed
Beautiful old building
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good. Right downtown. Shuttle driver was fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

ann

Stayed 2 nights in Nov 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2024

8/10 Good

TJ

Liked: Cleanliness, room comfort
Overall Experience
My husband and I had a really great time, but there would’ve been some things that would’ve helped the experience. The games in the game room were incomplete. that was a great idea and we did enjoy playing dominoes which was the only game that was complete. Many of the staff Were not very customer service oriented. Those that were however were fabulous. Consistency would’ve been nice.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Cb, wilburton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Electric in our bedroom kept coming on and off for the 3 nights we were there. Thanksgiving night i had to call. Remote in bedroom was missing looked under bed and trash was everywhere. Trash behind the end tables. Only 1 ice machine and it was broke. I never give a bed review cuz i know stuff happens but for $700. I think it should have been better. But workers in lobby was nice, bar was nice and the Thanksgiving dinner was good
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024