Front desk is not staffed, which is problematic if the hotel’s automated check-in/check-out kiosk isn’t working properly - which was the case when we arrived. The hotel is located about 1 mile from the Harstad/Narvik Airport-Evenes (EVE), but they have no shuttle or other means to help guests get over to the airport, which is across a highway. There was a number for a local cab company on a small sign near the front desk, but the owner was already fully booked. We had to walk across the highway with all our luggage, alone with several other folks who stayed at the hotel, because this “airport hotel” has no shuttle service.