Alba Queen Hotel - Ultra All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alba Queen Hotel - Ultra All Inclusive

Staircase
Aerial view
Waterslide
Staircase
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
Tilkiler Mevkii Erhan Demir, Bulvari P.Kutusu: 6 Colakli, Manavgat, Antalya, 07610
  • Genel plaj
    3 min walk
  • Side West Beach
    3 min walk
  • Süral Shopping Center
    18 min walk
  • Antalya (AYT-Antalya Intl.)
    58 min drive

Room options

Family Room Land View

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Superior Room Sea View

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Room Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Room Land View

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Side

Located in Manavgat, Alba Queen Hotel - Ultra All Inclusive is on the beach, within a 5-minute walk of Genel plaj and Side West Beach. .This all-inclusive property is 1.4 mi (2.3 km) from Süral Shopping Center and 1.8 mi (2.9 km) from Evrenseki Public Beach.

What's nearby

  • Side West Beach - 3 min walk
  • Süral Shopping Center - 18 min walk
  • Aquapark - 7 min drive
  • Side Harbor - 12 min drive
  • Side East Beach - 24 min drive

Getting around

  • Antalya Intl. Airport (AYT) - 58 min drive

Restaurants

  • ‪Can Garden Lobby Bar - ‬11 min walk
  • ‪Side Jandarma Kampi Cay Bahcesi - ‬9 min walk
  • ‪Can Garden Resort Beach Bar - ‬2 min walk
  • ‪Alba Queen Beach Bar - ‬4 min walk
  • ‪Bei Mehmet Bar - ‬5 min walk

About this property

Alba Queen Hotel - Ultra All Inclusive

Luxury property on the beach, with outdoor pool
Alba Queen Hotel - Ultra All Inclusive offers 324 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Manavgat property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 324 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and an indoor pool. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at Ana, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Manavgat? This property has 8823 square feet (820 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Ana - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Thai - This restaurant specializes in Thai cuisine and serves dinner only. Reservations are required.
Fish - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.
Sunset Beach - This café specializes in Turkish cuisine and serves light fare only.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Land activities

Fitness facilities
Miniature golf
Tennis

Lessons/classes/games

Aerobics
Water fitness

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (TRY 100 per day)
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Ana
  • Thai
  • Fish
  • Sunset Beach

Things to do

  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Motorised watercraft
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (8823 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 1600
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Phone
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 16 2024 to March 27 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: TRY 100 per day (1-device limit, rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: TRY 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Alba Queen
Alba Queen Hotel
Alba Queen Hotel Manavgat
Alba Queen Manavgat
Hotel Alba Queen
Queen Alba Hotel
Alba Queen Hotel Side
Alba Queen Side
Alba Queen Hotel All Inclusive Side
Alba Queen Hotel All Inclusive
Alba Queen All Inclusive Side
Alba Queen All Inclusive
Alba Queen Hotel All Inclusive
Alba Queen Hotel - Ultra All Inclusive Manavgat
Alba Queen Hotel - Ultra All Inclusive All-inclusive property

Alba Queen Hotel - Ultra All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 80 reviews" "
Rating 8 - Good. 26 out of 80 reviews" "
Rating 6 - Okay. 6 out of 80 reviews" "
Rating 4 - Poor. 5 out of 80 reviews" "
Rating 2 - Terrible. 6 out of 80 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sedat

Stayed 6 nights in Jun 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel was amazing the only down fall was they didn't have entertainment because of covid 19. Apart from that it was an excellent holiday
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Worst reception service I have ever seen
No kids club, no entertainment, food is tasteless and worst of all is the reception staff. In the room says call 99 for anything called 5 times in 3 different days, NO answer and when complained about it at the reception they didnt want to hear. Waiters are very polite and helpfull but thats all about it. Good location and good beach.
Stayed 4 nights in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Hatice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jun 2019

10/10 Excellent

apo0738, türkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
hotel can tell just super*service eat meat room clean all super and cheap to this servis

4/10 Poor

Verified traveller

Disliked: Staff & service
NOT 5 star standard - very disappointed!
I was so disappointed. Myself and some friends stayed at this hotel to celebrate a 30th birthday - what a disappointment from the minute we tried to book in! To start off, we were told that the room we had booked on line was not available at this hotel ? but we would be given an alternative room. We agreed and went to unpack. I have stayed on other 5 star hotels in this area and have always been provided with robe. slippers, toiletries, alcohol in mini bar etc none of which were in our room. When I went to ask why the receptionist asked me "what I expected for the price I had paid and as I was only there for 1 night, it shouldn't matter". I explained that I was offended by his comments and asked to see the manager only to be told he WAS the manager!. There were many other people also complaining about various things so I know it was not only me! I went on to ask what entertainment was on that evening only to be told that there wasn't any. There was only 1 bar with a small TV in the corner, no music, no atmosphere or anything. Wifi was very hit and miss and we had to go and ask for assistance several times. It was not available in any rooms. On a positive note - the food was great and the 1 waiter working in the bar was super. I did fill in the questionnaire and asked someone to contact me as no Customer Relations staff were available during my stay. My friend certainly had a 30th birthday to remember. Shame it is for all the wrong reasons!

8/10 Good

diggers

Liked: Cleanliness, room comfort
Nice hotel good food but day activities nil
Been here 4 times. Nice clean hotel with good food but missing extras this year. Daytime animation not good we're lazy especially the lady who did nothing but flick her hair. No shooting no night water polo less discos no managers cocktail party. Bar staff all left due to new manager who does not talk to guests will not be returning again sorry alba you were great but now only good

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
2.5*, not 5*
On our recent visit to Alba Queen hotel, our hopes were high. Unfortunately, the expectations were not met in most areas. While the entertainment group and servers were friendly (albeit maybe overly so), the reception and guest relations were far from it. When we wanted to make a restaurant reservation, the reception staff directed us to the guest relations who was not present; when we finally managed to meet her, we heard that the restaurant had been booked for the next 4 days, way past our departure date. The most disappointing was the departure, when we were asked to pay 5euros for ordering the taxi to the airport. The fact that a) we didn't have cash and b) dealt in either Turkish lira (their local currency) or British pound (our currency) seemed to surprise the staff clearly offended them. The beds were as hard as rocks- not what you would expect from a 5* hotel, even by Turkish standards. All in all, the place was not bad, if you set your expectations low, and consider it to be a 2,5* resort.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk staff seemed overwhelmed even though the hotel wasn't particularly busy, but overall it was a nice place to stay.

10/10 Excellent

Nadine M, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach with good facilities
I had such a great time as I was looking for some relaxation and calm axât fromage the UK.The hotel staff were all so friendly and helpful,It was the first time they had a black customer so I was kind of popular lol. The food was so yummy and you could choose from different menu from the buffet or simply choose to eat in one of the restaurant a la carte. The sauna and the steaming room were free to use and the spa treatment cost nothing compare to here in UK. The only thing is that is quite far from the airport and both trip from and to the hotel will cost you about £130 and keep in mind that the taxi drivers are always looking for ways to take money of you. Other than that it was a great experience.

8/10 Good

Shabbir, Hounslow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable good food clean
Had a nice time

6/10 Okay

Pierre, Denmark

Liked: Cleanliness
Disliked: Staff & service
Almost All Inclusive
The physical standard of this hotel (buildings, cleanliness, facilities etc.) hold a high standard and would greatly benefit from a more competent staff and professional services. There is hardly any English spoken in this ***** hotel, the credit card machine is either non-existent or non-functioning, leaving you to pay cash for all services obtained during an entire stay. You will also need cash to use amenities such as pool/bowling and the bars do not readily accept running a tap and adding it to the room charge. The selection and quality of "all inclusive" drinks is compromised and it appears that the bar tenders do not take much pride in serving drinks that match the standard of the hotel. Finally, the "all inclusive" supposedly includes 1 dinner/week at one of the two a la carte restaurants - which by coincidence did not happen to have any tables available......that is, until we asked for a refund of the missing a la carte visit, then all of a sudden a table for 6 in the fish restaurant became available.

10/10 Excellent

John, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of hotel was first class
There was a large choice of food every day and rooms were cleaned every day.

10/10 Excellent

Lin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday for the Kids
Family of 7 with small baby. Staff very helpful amenities excellent. Areas very clean Room cleaned daily. Pool and slides great for the kids. Not enough beds for amount of people. Towels put on beds at 5am in the morning. For our family with small baby very difficult to get shade. Animation team friendly some of the shows were ok in the evening . The kids club had mostly polish and german children not catered for English speaking children. My grand children did not attend which was a shame. The food was edible but unexciting. again catered for continental tastes. Pitzas were really good at the beach bar staff very friendly Beach fantastic and close to the hotel

8/10 Good

Katie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with own beach
Travelling with hubby and 2 kids (6&7) arrived at hotel late, however reception staff very efficient and guided us to dining room to ensure we had dinner before it closed (10pm). Porter overly enthusiastic and insisted on taking our bags but also waited for tip - a little annoying! We booked a family bunkbed room but were given a large double room, when questioned they had over-booked but could be sorted in the morning. I didn't want the nonsense of moving again so insisted on 2 camp beds, extra blankets and pillows of which they delivered straight away. Wide variety of fresh food served breakfast, lunch & dinner, also snacks from pool bar throughout the day. Two lifeguards on duty for when slides were open (break for lunchtime). Garden staff, house staff and maids always about cleaning and attending to hotel - very clean!! Daytime entertainment for those that wanted it. Only downside was kids evening entertainment, there was an hours mini disco at 830pm however no disco where your children were just able to dance on own without joining in a group. Also a little late for little ones who had spent 8 hrs in the pool! Close proximity to own beach where shade available, also free drinks and toilets too. We couldn't hire room on last day as already booked but were able to use spa facilities for showers. Would definitely recommend for family holiday with young or older children.

8/10 Good

J, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with everything you need
Hotel is as described, very nice, staff are great too. Side worth a visit use the dolmus (buses) they are cheap and fast!

10/10 Excellent

Lisa, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Turkey
This was our first time to Turkey and will not be our last!! Fabulous hotel, fantastic staff, great food and 40°. Everything we could have asked for. One thing to remember is to get up early for a sunbed though.

10/10 Excellent

nicola, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family experience
Great time, great for kids and adults. Watch for being 'done' in the markets and temperature very hot in July.

6/10 Okay

KL, KT

Liked: Cleanliness, staff & service, room comfort
Great hotel but too crowded
Hotel was very nice, with great facilities but too over crowded outside with everyone all round the only pool. But staff excellent and we were able to move to one of their sister hotels - the Alba Resort Hotel just down the road, and this was excellent in every way.

10/10 Excellent

dan, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
I would recommend not useing this company as we had to pay an extra £160 for are luggage as this was not included or clearly mentioned during booking and also we got off the flight to find we have no transfers to hotel so another £120 to the total cost again not mentioned during booking

10/10 Excellent

Toni, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday!
We cannot complain. Modern and clean hotel. Very friendly and helpful staff. The food was delicious, plenty of choice and always fresh. The alcohol drinks, well they were a bit diluted, but hey! Look on the bright side- No hangover the next day! Sandy beach very well looked after, the sea is clean and pleasantly warm in May.

10/10 Excellent

Sandy, Berkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean, friendly staff
Friendly, professional staff, check in was fast and efficient.Lovely clean hotel, pool, beach etc. Restaurant had a good selection of fresh food with plenty of variety, friendly,efficient waiters.No obvious favouritism to other nationalities as mentioned in some reviews, they were always very attentive, quick to offer drinks etc . Entertainment staff were friendly and fun, encouraging but not pushy! Great spa. Lots of sun beds so no worries about having to get up early to reserve! Lovely relaxing family holiday.

4/10 Poor

wendy, Roma

Liked: Cleanliness, property conditions & facilities, room comfort
disappointig from last year animation team rubish
beatiful hotel, waiters very good, room vey clean, odd show in evening poor, daytime activities if any poor. food repetitive