2/10 Terrible
Paul
Travelled with family
26 Jan 2025
Disliked: Staff & service, amenities, property conditions & facilities
We arrived checked in , no issue, room no issue and then down to the pool.
The pool and changing rooms like the whole place is dated and bit run down.
The main issue was we sat in the bar for food at 6.45 and went to get a drink and was told someone would come and take our order. 45 mins passed and we approached staff again and our order was then taken but after waiting and hr we asked was the food nearly ready and it arrived in 5mins stone cold and soggy burger bap as if the food was ready 45mins ago and left sitting there until be asked. We did complain and speak to the manager who did get new food for us in 20mins and then we waited a further hr until plates were collected and desert order taken but never came back to clear the table and we waited a further 45mins on brownie and ice-cream and when we asked about it 2 more times it came out and the brownie was cold so all in all a terrible experience. Kust like forgotten about each time and breakfast was just ok. Wont be rushing back
Paul
Stayed 1 night in Jan 2025