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Coffee in the rooms would be nice or at least consistently have it available in the lobby. Breakfast included in the cost would also be helpful. But other than those things it was a great stay.
The stay was good. Staff was friendly and helpful. Room overall was very nice. Bed was uncomfortable.
The restaurant food was very good but pricey.
Gregory A
Stayed 1 night in Aug 2024
6/10 Okay
Dietrich
16 Aug 2024
Disliked: Staff & service
Smell in the hallways was very poor and the checkin process was the slowest that I ever experienced. Food options in the restaurant just soso and the breakfast didn’t have a nice selection either
I would just say that the property itself is fine. It's stated that it's an airport hotel but it's at least 20+ minute drive from the airport. The shuttle is not free, costs 15 Euros each person one way. There was someone getting arrested when we checked in which wasn't great. I've been down to the front desk twice to get some information only to find nobody there. This was before midnight so staff were around, just elsewhere. I waited more than 10 minutes for someone to appear. When I called the front desk to ask about check out times several calls went completely unanswered. So not great.
Waited two hours for pick up shuttle. Ended up taking a cab for €35
Confusion over pick up too. Told at the desk that it would not be a taxi but a hotel shuttle. It was not. It was a taxi. No air conditioning in room. At least it wasn’t working and was 26 degrees.
Restaurant was lovely and service there was great. Check in was great but not much empathy re shuttle. Given a €10 free coupon for restaurant.
Clean hotel with nice rooms. Courteous staff. Had to stand in long line to check in, took 45 minutes. Hotel is a 18 minute drive from the airport, so not close as I am accustomed to. Marriott does not provide a complimentary shuttle. They sub out the shuttle to an independent contractor. I ordered a shuttle from the airport to the hotel, but he never showed. I had to pay a cab 50 Euro's to get to the hotel. The shuttle back to the airport the following morning cost my wife and I another 30 Euros.