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DoubleTree by Hilton El Paso Downtown

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio
Exterior
Room, 1 King Bed
Pool
Suite, 1 Bedroom | Living area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Southwest University Park
    2 min walk
  • Judson F. Williams Convention Center
    4 min walk
  • Abraham Chavez Theater
    5 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott El Paso Downtown/Convention Center

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (699)
The price is NZ$289
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Courtyard by Marriott El Paso Downtown/Convention Center

About the area

El Paso

With a stay at DoubleTree by Hilton El Paso Downtown, you'll be centrally located in El Paso, within a 5-minute drive of University of Texas at El Paso and Paso del Norte International Bridge. .This hotel is 7.6 mi (12.2 km) from Fort Bliss and 8.6 mi (13.9 km) from American Consulate.

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • University of Texas at El Paso - 15 min walk - 1.3 km
  • Paso del Norte International Bridge - 20 min walk - 1.7 km
  • Don Haskins Center - 3 min drive - 2.8 km
  • Sun Bowl Stadium - 3 min drive - 3.0 km

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • ‪Plaza Theatre - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬4 min walk
  • ‪Briar Patch - ‬4 min walk

About this property

DoubleTree by Hilton El Paso Downtown

Hotel with a 24-hour fitness center, near University of Texas at El Paso
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 200 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in El Paso? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Fire Bar - Onsite bar.
M Cafe - Onsite coffee shop. Open daily.
The Fire Restaurant - Onsite restaurant. Open daily.
Ristorante Casanova - This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15.95 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Fire Bar
  • M Cafe
  • The Fire Restaurant
  • Ristorante Casanova

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (6000 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 0.75 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Self parking fee: USD 18 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1004 reviews" "
Rating 8 - Good. 233 out of 1004 reviews" "
Rating 6 - Okay. 139 out of 1004 reviews" "
Rating 4 - Poor. 85 out of 1004 reviews" "
Rating 2 - Terrible. 95 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ann, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff I very friendly. Coffee cafe on site is convenient.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth it
Just was not worth it
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked it knowing it would be great and it was. I know travel.
Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Stayed 1 night in Aug 2024

10/10 Excellent

Douglas, Alamogordo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for visiting downtown El Paso. In and out privileges in the parking lot, very close to the baseball park (walkable). We also appreciated that Doubletree has vegan chocolate chip cookies, so if you're vegan make sure you ask for the vegan option. Also enjoyed spending time on the poolside terrace in the evening and hearing sounds from the ballpark nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity towhere we wanted to go.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Under staffed and out of date
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

IGNACIO, WILLS POINT

Business traveller, Travelled with partner
I think the rooms are overpriced. The lobby and restaurant very nice! I normally stay in 3 or 4 star hotels that are in great condition. Phone did not work and nobody ever came to switch, lamp did not work, the desk chair was broken and could not lift it and no refrigerator. AC vent face directly to exit door. Very basic for the rate they charge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for my needs.
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
This property violated ADA regulations they felt to have a working Ater and I cannot describe the frustration I felt staying there
Stayed 1 night in Jul 2024

2/10 Terrible

Yanet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor clean rooms
Our hotel room had dirty carpet. There was stains all over it. The beds were not me correctly And the coffee maker still had coffee in it from the person before us really disgusting the tub that’s a different story really high to get in and out of. This was my first time staying here and this will be my last do not look forward to returning. There is no phones in the rooms to call for Front Desk and when you do call for Front Desk the answer with such attitude like it’s inconvenience for us to be calling them the elevators were down and we’re not able to use the elevators to get to the parking garage. You would have to use the stairs, so good luck with your luggage.
Stayed 1 night in Jul 2024

4/10 Poor

Arturo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was hot and i reported to the office and finally at 2: am the technician showed up and decided that it was not working and offered another room it was late to make the move me and my wife and decided to stay on the room that was 83 degrees very inconvenient and poor experience I just couldn’t sleep and to top it off the elevtiors didn’t work and I was staying on the 8th floor so I was using the stairs. I just couldn’t believe that that hotel had so many issues so I would want reimburse for the total cost
Stayed 1 night in Jul 2024

8/10 Good

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Stayed 1 night in Jul 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Deborah

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would like a refund for my stay because the front desk clerk never checked me in because she said that their system was down. She refused to give me a room although I showed her my reservation online. I treated her by her and I expect a full refund, I did complain to the manager the next day took my phone number and said they would call me back and they never did
Stayed 1 night in Jul 2024

6/10 Okay

Thomas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not likely to return
Hotel needs renovation. Staff was cordial. Questionably safe outside the hotel. Elevator has direct access to the parking garage on the lower levels. No room key authorization to access the guest sleeping levels above. Fitness center is small and vey hot. Restaurant was OK, easy prep dishes, limited offering, and over priced. Locked my keycard in the room, cleaning staff gave me access without demonstrating I was the registered guest.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024