4/10 Poor
Chantel
29 Sept 2024
Liked: Cleanliness
We booked one bedroom suite. The living room area was huge, but the bedroom was small and the bathroom was absolutely tiny. Shockingly tiny. Only one person could be there at a time.
No fault of the Chase but electricity was out. It was a hot night in the room. Their generator provided lights but no air conditioning. I called down for a fan at 3:00 am as the temp in our room rose and sleeping was miserable.
When we checked out, I accidentally left my pillow behind. I returned before we left town and it took them an hour to find it. An hour. We had actually given up and got down the road when they called to say it had been found so we turned around to get it. They were actually quite rude about it. In the past I loved staying at the Chase but we had an unpleasant experience this go around
Chantel
Stayed 2 nights in Sep 2024