As we checked in, another guest was complaining that they kept her money and she had called the cops and they would be there shortly. When we finally got to a room, the refrigerator was full of frost, and the bottom drawer was full of water and it was not cold, we got to our second room, pulled back the sheets, and there was several hairs. The decor was horrible, ugliest vinyl floor I have ever seen. The counter in the lobby area was very messy.