6/10 Okay
LaQuwanda
Business traveller
22 Sept 2024
Disliked: Cleanliness, amenities
I stayed 6 nights and only had my trash pulled and towels brought to the room one time. When I first checked in I asked about it. I was told that we were supposed to get trash pulled and towels every other day and a full clean on Friday! When the trash didn’t get pulled, I went to the front desk and they did it the next day. That was literally the ONLY time a housekeeper came to my room. We even stopped one in the hall for towels and she said she didn’t have any but she will bring some back. She never did. We basically went to the desk every day to get towels and used our take out bags for our own trash because housekeeping was so poor. I usually love Hampton Inns but this is literally the only one that has poor housekeeping. It was like this last year as well but it was a little better. It wasn’t this bad. The room never got cleaned one time. And when we checked in there was a nasty towel hanging on the shower curtain when I went to take a shower. I didn’t even bother to say anything because we checked in so late and I was exhausted. Overall everything else is ok, except there is only 2 remotes in the entire hotel to switch the tvs to HDMI! That is ridiculous! We should be able to access that from the room remotes! That is a basic function on every remote. It’s very inconveniencing. But it was like that last year as well. Hopefully the property will upgrade things, especially for the prices of the room. Hopefully it will be better next year.
LaQuwanda
Stayed 6 nights in Sep 2024