Riad Norma

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Norma

Interior
Yukata
Terrace/patio
Room
Front of property - evening/night

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
16 Derb Sornas, Quarter ZIAT, Fes, Medina, 30000
  • Place R'cif
    12 min walk
  • Les Jardins de Sheherazade
    7 min walk
  • Fes Station
    9 min drive
  • Fes (FEZ-Saiss)
    30 min drive

Room options

Double Room (MANON)

  • 3 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Royal Double Room (NORMA)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Duplex (CARMEN)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Royal Room (TOSCA)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Double Room (LUCIA)

  • 3 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Fes

A stay at Riad Norma places you in the heart of Fes, within a 15-minute walk of Dar Batha Museum and Place R'cif. .This riad is 0.6 mi (1 km) from Medersa Bou-Inania and 0.6 mi (1 km) from Water Clock.

What's nearby

  • Medersa Bou-Inania - 13 min walk
  • Blue Gate - 14 min walk
  • Place Bou Jeloud - 17 min walk
  • University of Al Quaraouiyine - 17 min walk
  • Zaouia Sidi Ahmed Tijani - 19 min walk

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪cafe rsif - ‬12 min walk
  • ‪The Ruined Garden - ‬10 min walk
  • ‪Chez Rachid - ‬14 min walk
  • ‪Cinema Café - ‬13 min walk
  • ‪Palais La Médina - ‬13 min walk

About this property

Riad Norma

Fes riad in Fes El Bali with free breakfast and a rooftop terrace
Riad Norma offers 6 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the riad include an outdoor pool.

Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include a yukata (Japanese robe).
Make yourself at home in one of the 6 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this riad include complimentary wireless internet access, concierge services, and a fireplace in the lobby. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite at the riad's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:30 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
A complimentary continental breakfast is served each morning between 8:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (MAD 50 per night; includes in/out privileges)
  • Off-site parking within 656 ft (MAD 50 per night), from 6:00 AM to 10:00 AM; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Free continental breakfast available daily 8:30 AM–10 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 12

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for MAD 300 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 23.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 200 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per room (one-way)
  • Covered self parking fee: MAD 50 per night (in/out privileges)
  • Nearby parking fee: MAD 50 per night (656 ft away; open 6:00 AM to 10:00 AM)
  • Rollaway bed fee: MAD 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Riad Norma Fes
Riad Norma
Norma Fes
Riad Norma Hotel Fes
Riad Norma Fes
Riad Norma Riad
Riad Norma Riad Fes

Riad Norma Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews" "
Rating 8 - Good. 4 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had only three guests when I was there. I was welcomed with hot tea and a chat outside at a table by the pool. He gave me a map and marked eating and shopping locations. The two cats are beautiful :) I was able to have my laundry washed, and got the included breakfast on one morning. Google maps works fine with this hotel's location. My tours were able to pick me up at the medina's gate called "Bab Ziat", which is about 1 block walk. There is a bench there so you can wait for your tour vehicle, and a friendly orange cat. The hotel has a locked door you buz in for. My room #3 had working AC and hot water. The bathroom was all the way up come precarious stairs inside my hotel room, but had a full round tub. Everything worked fine, but be careful walking up those stairs in the middle of the night! There are lights and hand rails. The Wifi worked fine. The building is beautiful and the courtyard is a fine place to sit after a long day's tour.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alvaro

Super friendly staff, the room super clean and beautiful design. Definitely recommend it for the price and quality.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Thiago Menezes Mota, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel I recall ever staying. It's a riad, not really a hotel. It's an Arab version of a Spanish villa, with a beautiful courtyard and garden inside the property. There are only 6 rooms, and each of them is flawlessly well maintained. The staff is also small but everybody consistently interacts with you. Monique, the owner, is a welcoming French lady who welcomes you like no other place. The place went through extensive renovation a while ago but maintenance is so good that it still looks new. It has heat pumps and AC, an amazing breakfast, and a fantastic rooftop with a great 360-degree view. Location-wise, it is right in the medina, but literally 150 m from one of the Babs (external gates). This place is highly recommendable.

10/10 Excellent

Ruth Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, personable, the owner and staff seemed to enjoy their job. So fun and relaxing. Excellent choice

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Oasis
Staying at Riad Norma was a wonder experience. Monique the owner was very kind; gave us great local information and made us extremely welcome. The cleanliness and comfort of the room was impeccable. Riad Norma is in a great location and the pool is a great way to cool off after a hot day exploring. Wine and beer is also available and can be hard to find in other locations. I highly recommend staying at this Riad
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great. Excellent staff who helped with tours, guides, bus tickets and ordering pizza. We felt like princesses in this beautiful riad. We got upgraded to a bigger room for free. Breakfast was yummy and comfortable beds. Good heating in January. Loved it!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This riad is exquisite! You can feel and see the love that was put into it, and it is a real place of comfort and rest. The staff are wonderful - always with a smile and ready to help make your time in Fes fantastic. I highly recommend this location.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming, authentic, and unique. Riad Norma exceeded all of our expectations and was a pleasure to stay at. I would definitely recommend this Riad to family and friends and hope to be back some day.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad, with very friendly and personalised service.
Stayed 4 nights in Dec 2018

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, wow, wow!
One of the most beautiful, stunning boutique hotels I have ever stayed in. Gorgeous Riad loving restored to its Imperial Palace era by the owner Monique. Monique is a treasure along with her staff, welcoming guests like long lost family. She parts solo guests for dinners and outings like extended family meeting for the first time. Breakfast is fabulous, and although she no longer serves dinner, Monique has a full wine cellar of both French and Moroccan wines which you can buy by the glass or bottle. Close to Bab (gate) Ziat it is easy to come and go by taxi without getting lost in the denser parts of the Medina. My highest recommendation!
Stayed 3 nights in Sep 2018

8/10 Good

Aniruddh, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved talking to Monique, who is the owner and manager of the riad. The room itself was really small, and the beds were a tad bit uncomfortable. I'd recommend not booking the deluxe room - go for something bigger. The breakfast was decent and the riad was generally well-located (blue gate was around a 15-minute walk) The riad was completely empty which was nice. Given that all the rooms were empty, it would've been nice if we were offered an upgrade to a larger room.
Stayed 2 nights in Sep 2018

10/10 Excellent

Tessa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palatial Riad in Fez
Riad Norma was every bit as good as the reviews we had read. Monique has restored the building with flair and sensitivity to become a really beautiful and tastefully furnished raid. She is an attentive host. looking after all her guests needs. Her music choices are diverse and really add to the ambiance. The food, in particular the dinner was delicious. Thank you for a brilliant stay.
Stayed 4 nights in Apr 2018

10/10 Excellent

Russell, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional riad. The riad is owned by an elegant French lady, and the owner + the staffs are all super friendly. The riad is 10 mins away from the blue gate by walking, and owner is very helpful for making all kinds of reservations and recommendations for us. We had dinner at the riad for 1 night, and it was super delicious too. Overall a great experience and I would definitely come back to stay in the future when I visit Fes.
Stayed 3 nights in Mar 2018

10/10 Excellent

Dr. Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel
A wonderful & authentic hotel that feels like home. It is one of the most beautiful hotels I have ever stayed in. The attention to details is beyond imagination. I recommend this small, boutique hotel to those that wish to visit this beautiful and historic city
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnificent hotel in Fes medina
Monique has created a magnificent riad. She is a very graceous host! We had a delicious dinner on our last night, beautifully presented!
Stayed 2 nights in Jan 2018

10/10 Excellent

Matthew, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored riad in the heart of Medina.
Monique and her staff are exceptional hosts. The Riad is a beautiful old building that has been restored to exceptional detail. The "Lucia" room we stayed in had enormous ceilings, tons of living space, and stained glass windows that overlooked the central courtyard. It was unbelievably amazing. Also, the communal breakfasts in the morning are a great way to meet the other guests and start the day.
Stayed 2 nights in Jan 2018

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at norma
Excellent stay. The host was very nice and helpful. Beautiful riad. I definitively recommend this riad.
Stayed 2 nights in Dec 2017

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The riad is beautiful and Monique and her staff were extremely welcoming. We loved it:)
Stayed 4 nights in Sep 2017

8/10 Good

Magdiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and quiet palace
This place was so charming, the owner, Monique, is French. She is very nice as well as the personnel, good and hardworking people. The decoration, atmospher, makes you feel you are in a palace. If you do not want to stay right in the Medina I recommend this place it I should by the Ziat neighborhood which is still inside of the Medina, but about 10-15 min walk from the Blue gate and souks. The only down side is the laundry service is by hand and sundrie. Because of this our clothes smelled musky, but ultimately we are in Morocco, so plan to do your laundry somewhere else by machine if you have the chance. Overall it was a beautiful experience for our honeymoon.
Stayed 3 nights in Jul 2017

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous architecture, decor in a great location
Gorgeous architecture and decor. A beautiful and peaceful refuge on a quiet street just steps away from the lively center of the ancient Fes medina. The dinners we had here were the best we had in Morocco. The owner, a French woman who lovingly restored the building, is attentive and helpful, as were all of the members of her staff. Wonderful music played in the common areas throughout our stay, and we wished we had more time just to relax and soak in the beauty of the place.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendidos.
Stayed 2 nights in May 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024