6/10 Okay
Craig
17 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Five nights spare in Calis
Circumstances left me alone in Calis for five nights. I spotted the Sea Door from the main walkway and thought - if I can get ‘the view’ - who cares about the rest. Coupled with a perfect score on Hotels.com for the room at a reasonable price I went straight there to book the room.
A charming young South African man checked the rooms availability for me and I booked through the app.
Over the course of the five days it seemed that this guy was really the only person on reception with any English at all.
Although to be honest he didn’t give me wifi details or tell me where breakfast was.
The room was on the fourth floor with no lift. This was explained at the time. I am used to stairs.
For most of the stay the middle banister was loose and dangerous.
The room telephone never worked.
The fittings in this ‘new room’ were poorly fitted or just hanging off.
I drop something under the bed at one point and found all sorts under there. Dust for days and old room slippers. The wet room never drained properly, which was a pain.
The bed was covered in a scratchy wick type blanket which was too heavy and itchy in the heat. The clean towels were often makeup stained and the cleaning lady was borderline unpleasant in her morning exchanges - again - no English. But a smile would have gone far. At one point I had to step over her cleaning basket on the stairs.
The AC worked well however and the restaurant staff were lovely.
The view DID save things. But I won’t soon trust a perfect score!
Craig
Stayed 5 nights in Sep 2024