DoubleTree by Hilton Hotel Chattanooga Downtown

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Chattanooga Downtown

Lobby
Seasonal outdoor pool
Down duvets, in-room safe, desk, blackout curtains
Exterior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
407 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    3 min walk
  • AT&T Field
    5 min walk
  • Tivoli Theatre
    6 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    24 min drive

Room options

Suite, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Chattanooga

With a stay at DoubleTree by Hilton Hotel Chattanooga Downtown in Chattanooga (Downtown Chattanooga), you'll be within a 5-minute drive of Tennessee Aquarium and Chattanooga Convention Center. .This hotel is 4.6 mi (7.4 km) from Ruby Falls and 1.5 mi (2.4 km) from Chattanooga Choo Choo.

What's nearby

  • Creative Discovery Museum - 3 min walk - 0.3 km
  • Tennessee Aquarium - 7 min walk - 0.7 km
  • University of Tennessee at Chattanooga - 14 min walk - 1.2 km
  • Chattanooga Convention Center - 15 min walk - 1.3 km
  • Chattanooga Choo Choo - 3 min drive - 2.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Taco Mac Chattanooga - ‬4 min walk
  • ‪Hair of the Dog Pub - ‬9 min walk
  • ‪Agave & Rye - ‬7 min walk
  • ‪Ruby Sunshine - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Chattanooga Downtown

Hotel with free local shuttle, a short walk to Tennessee Aquarium
DoubleTree by Hilton Hotel Chattanooga Downtown offers 186 accommodations with MP3 docking stations and safes. Beds feature down comforters. 49-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 186 guestrooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chattanooga? This hotel has 15738 square feet (1462 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
DoubleTree by Hilton Hotel Chattanooga Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (USD 25 per night)
  • Limited on-site parking (max. 2 spaces per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: USD 18 for adults and USD 7.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (15738 square feet)
  • Meeting rooms - 11

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 7.95 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 12 to October 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chattanooga DoubleTree
DoubleTree Chattanooga
DoubleTree Hilton Chattanooga
DoubleTree Hilton Hotel Chattanooga
Hilton DoubleTree Chattanooga
DoubleTree Hilton Chattanooga Hotel

DoubleTree by Hilton Hotel Chattanooga Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with family
We were charged for using the hotel parking lot, when, in fact, the hotel recommended we park overnight in an adjacent parking garage. The parking lot was substantially less expensive than the hotel parking lot. We checked with the hotel after the first night and learned that we were charged for using the hotel lot the first night. The hotel said they would remove that charge. The second night the hotel again charged us for using their lot when win fact again parked in the garage. That charge was to have been deducted, but as yet we do not have indication that charge was deleted. We are members of the hotel chain honor club, which generally means we get free breakfast. The breakfast server told us we would get the discount. We were charged the full rate for breakfast and we were denied any reduction in that cost. The overcharges were an unexpected cost that soured our respect for the hotel chain.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about my stay was amazing. The gentleman that checked me in was very friendly and made me feel welcome. The room was very clean and the bed was very comfortable
Stayed 1 night in Aug 2024

8/10 Good

Aussie Dewayne

Travelled with family
Liked: Cleanliness, staff & service
The rooms were small for my taste. The adjacent lot is $22 a night parking. The staff were exceptional!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shireen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Savanah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location for exploring by foot. The pool was also a perfect way to end the day.
Stayed 2 nights in Aug 2024

2/10 Terrible

geri

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
FILTHY!!! We stayed here twinge in 4 months. The first time, We checked into the room and the bedding smelled like sweat and body odor. There was hair on the sheets, as well. It was clear they just made up the bed and did not use clean linen. We requested a room change and that room had a moldy bathroom, but at least the bedding seemed clean. This stay, when we checked in we noticed the tub had hair and dirt in it. We saw the cleaning person in the hallway and asked her to clean the tub and give us more toilet paper . We came back hours later and there was additional toilet paper however, the hair in the bathtub and the dirt was still there. We immediately went down stairs and checked out. It is clear that cleanliness is not a priority here, so changing rooms was not desired. I will never stay here again, and do not recommend you waste your money. I am a Hilton honors member and am very disappointed in this property.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jaime

Liked: Staff & service
Room floor was filthy. There was a foul smell when we walked in.
Stayed 1 night in Aug 2024

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alvin Or Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Marian, Mckinney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2024

8/10 Good

Bruce

Stayed 2 nights in Jul 2024

10/10 Excellent

Nicholas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff, greeted with warm cookies, easy parking, convenient to Aquarium and all of Downtown, overall great experience.
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not like that there was no complimentary breakfast. Liked the pool and convenience of the surrounding area.
Stayed 2 nights in Jul 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was a safe walkable area. Wished the breakfast would’ve been better since it was complimentary.
Stayed 2 nights in Jul 2024

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service
Hotel was decent. The only thing I did not like was that it was too expensive for the quality of the Hotel. 1. Has a little cafeteria and restaurant but the restaurant does not open for lunch. 2. Room was too small for the price per night. I paid 207 per night and taxes are high. Would not pay more that 150 at that hotel. 3. Walls seemed to be remodeled you can hear noise coming from other room. Hardly any Noise cancellation. 4. Parking convenient but very expensive 22 dollars a day.
Stayed 2 nights in Jul 2024

8/10 Good

Kelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

2/10 Terrible

lawrence jihoon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

jesse

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a smell. The elevator is super slow. The hot water and pressure was great, but the tub looked very warn out. The tv was impossible to turn on or change channels. Just not what I have come to expect when i stay at a Hilton Hotel. The pool and amenities were nice!
Stayed 2 nights in Jul 2024