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Hilton Florence Metropole Hotel

4.0 star property

Photo gallery for Hilton Florence Metropole Hotel

Meeting facility
Deluxe Room, 1 King Bed, City View | View from room
Indoor pool
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Via del Cavallaccio 36, Florence, FI, 50142
  • Historic Centre of Florence
    ‪6 min drive‬
  • Cascine Park
    ‪6 min drive‬
  • Visarno Arena
    ‪10 min drive‬
  • Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Flat-screen TV

Junior Suite, 1 King Bed (Family)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Flat-screen TV

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Reception

Hilton Garden Inn Florence Novoli

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (793)
The price is NZ$282
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Hilton Garden Inn Florence Novoli

About the area

Florence

When you stay at Hilton Florence Metropole Hotel in Florence, you'll be in the business district, within a 10-minute drive of Historic Centre of Florence and Piazza di Santa Maria Novella. .This hotel is 6.1 mi (9.8 km) from Uffizi Gallery and 3.4 mi (5.5 km) from Pitti Palace.

What's nearby

  • Historic Centre of Florence - 6 min drive
  • Pitti Palace - 7 min drive
  • Piazza di Santa Maria Novella - 8 min drive
  • Uffizi Gallery - 13 min drive
  • Ponte Vecchio - 15 min drive

Getting around

  • Porta al Prato Station - 6 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Florence Airport, Peretola (FLR) - 13 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Melody - ‬13 min walk
  • ‪Luci della Città - ‬1 min walk
  • ‪Rio Grande - ‬1 min walk
  • ‪Lounge Bar Piano Terra - ‬1 min walk

About this property

Hilton Florence Metropole Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Hilton Florence Metropole Hotel offers 212 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 212 guestrooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch or dinner at Luci Della Citta, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Florence? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 10.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return train station shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5382 square feet of space)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole
Hilton Florence Metropole Hotel Hotel
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel Hotel Florence

Hilton Florence Metropole Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Oct 2024

10/10 Excellent

David Riddick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Stayed 9 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence, DELTONA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Great experience in Florence
Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice. Take tram to Florence center and back without luggage anytime.
Stayed 3 nights in Sep 2024

10/10 Excellent

CASSIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

CASSIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Kirstin

Stayed 3 nights in Sep 2024

10/10 Excellent

Paarth

Stayed 3 nights in Sep 2024

8/10 Good

Shamita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were very disappointed that the location of the hotel was representated online as being closer to Central Florence than it was. It was advertised as being a five minute drive Which would’ve only been remotely true if you had a police escort.
Stayed 1 night in Sep 2024

10/10 Excellent

JACOBO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2024

4/10 Poor

Branna, Leesville

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle to the airport which is 10 mins away but they have a shuttle to the train station. Ceiling was peeling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Giuseppe

Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Camtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024

10/10 Excellent

xiaojing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024