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Hotel Hermitage

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hermitage

Lobby
Rooftop terrace
Exterior
Rooftop terrace
Double Room Ponte Vecchio view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
  • Historic Centre of Florence
    1 min walk
  • Gelateria Caffe delle Carrozze
    1 min walk
  • Unità Tram Stop
    11 min walk
  • Florence (FLR-Peretola)
    40 min drive

Room options

View all photos for Economy Double Room

Premium bedding, down duvets, in-room safe, free WiFi

Economy Double Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, in-room safe, free WiFi

Classic Double or Twin Room

  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view

Double Room Ponte Vecchio view

  • 16 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Premium bedding, down duvets, in-room safe, free WiFi

Superior Double or Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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4.2 out of 5, Very good, (1004)
The price is NZ$294
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Florence

A stay at Hotel Hermitage places you in the heart of Florence, steps from Historic Centre of Florence and Ponte Vecchio. .This family-friendly hotel is 0.1 mi (0.2 km) from Pitti Palace and 0.1 mi (0.2 km) from Uffizi Gallery.

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Ponte Vecchio - 1 min walk
  • Uffizi Gallery - 3 min walk
  • Piazza della Signoria - 3 min walk
  • Cathedral of Santa Maria del Fiore - 9 min walk

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Signorvino - ‬4 min walk
  • ‪La Borsa - ‬2 min walk
  • ‪La Bottega Del Gelato - ‬2 min walk
  • ‪Gelateria Caffe delle Carrozze - ‬1 min walk
  • ‪Ristorante Queen Victoria - ‬1 min walk

About this property

Hotel Hermitage

Colonial Florence hotel in Duomo with a rooftop terrace
Hotel Hermitage offers 26 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 26 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage
  • Off-site parking within 656 ft (EUR 40 per day), from 6:00 AM to midnight; booking required
  • Return airport shuttle (surcharge) from 6:30 AM to 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 bar
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Electrical adapters/chargers
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QZNSX6OB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 996 reviews" "
Rating 8 - Good. 326 out of 996 reviews" "
Rating 6 - Okay. 64 out of 996 reviews" "
Rating 4 - Poor. 26 out of 996 reviews" "
Rating 2 - Terrible. 9 out of 996 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exactly where you want to be. The room was a bit small, but the details and bathroom were all nicely done. Staff was very helpful. The restaurant on the terrace is very popular so get your reservations in early.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

6/10 Okay

Sabrina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location but the shower was absolutely horrible and the elevator was really hard to use because of how slow and small it was. The rooftop restaurant was great! The cacio e pepe was so delicious!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location. Difficult to find and you cannot take your car. If you do, it’ll cost you an arm and leg 40 Euro per day Paolo was smaning. Waking up at 3 am to help us then move our car in the am to the garage!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
Stayed 6 nights in Sep 2024

8/10 Good

Deborah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the centre of Florence - can recommend
Stayed 1 night in Sep 2024

8/10 Good

SHARIFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design is incredible, it was clean and all the staff was very gentle
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique. Small rooms in a perfect location with a friendly staff. Beautiful rooftop overlooking Ponte Vecchio and the river
Stayed 1 night in Aug 2024

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location. Kind and attentive staff. Would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is always someone at the front desk, which is appreciated. The area is GREAT for shopping and experiencing nightlife. Also convenient to walk to sites. I would definitely recommend Hermitage!
Stayed 2 nights in Aug 2024

8/10 Good

Fazilatun

Travelled with partner
Liked: Amenities
Staying was good, unick breakfast, elegant room, nice and clean. Don't like little bit of noise at night. Washroom needs to be little bit more clean.
Stayed 3 nights in Aug 2024

4/10 Poor

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, walkable, safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top find in great location!
Location is epic! It is noisy until midnight so def not a hotel for children, but for adults (especially those who don’t go to bed early) it’s just perfect! Great view from the beautiful roof terrace. People not staying in the hotel were coming to use the restaurant up there as they had heard or read about it but it still wasn’t crazy busy. Lovely smart interiors and great for money. Beautiful hotel!
Roof terrace restaurant
Public room
Stayed 2 nights in Jul 2024

10/10 Excellent

Sidney

They are great! I even forgot my wallet after checkout and they made sure to contact me to return. Great staff, Amazing location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Elmer, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

CHRISTOPHER

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully appointed hotel in an incredible location with a very friendly, helpful staff! Breakfast was more than expected in a beautiful dining room. Reception is on the top (5th) floor and is accessed either via stairs or a very small elevator. Navigating the floors with your luggage can be a little challenging as the elevator can only accommodate 2 people with their bags at a time. The elevator does not come to street level—so all luggage must carried up to the first floor (“0”). Not a problem, but perhaps a consideration for those who require assistance, especially if traveling alone. Any inconveniences are quickly forgotten once you have encountered the very accommodating staff, the adorable rooms and the jaw-dropping location! I recommend a long stay!
Stayed 2 nights in Jul 2024

6/10 Okay

Irene

Business traveller
Liked: Staff & service, amenities
Quite noisy location at night and with restaurant upstairs.
Stayed 1 night in Jun 2024

6/10 Okay

Atousa

Liked: Cleanliness, room comfort
Ok
Stayed 3 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a lovely stay and hope we can return some day The staff was very helpful and breakfast was abundant and tasty
Stayed 1 night in Jun 2024

10/10 Excellent

Earlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining fantastic. Staff’s help over the top.
Stayed 4 nights in Jun 2024

10/10 Excellent

caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Keylla

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I’m surprised people rate the hotel as “wonderful.” The hotel is located in a good area, with view of the famous “Ponte Vecchio”. The staff is very nice and attentive. The breakfast is good. The room and decor look dated. The room we stayed was very noisy! It looks like all the Trash Pick Up Trucks were there in the middle of the night picking up trash from the hotel and the restaurants in the area. Besides a bicycle station, where people come to drop them off at certain time in the night. The room was very cold and no heat. We used towels to cover the gaps in the window to keep the cold air away. Luckily they left extra blanket in the closet. The rooms have no heat only AC. The TV is very small and the volume is programmed to go to a certain number. You can’t change that. So, if you need hearing aids, put them in the highest volume to be able to watch TV. It’s a hotel for young people who travel with back packs. Not recommended at all to elderly people. There is no doorman to help with luggage and people have to go one floor up on stairs carrying luggage and then take the elevator on the second floor to reach the lobby on the 5th floor.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Apr 2024