Hotel Indigo Florence by IHG

4.0 star property

Photo gallery for Hotel Indigo Florence by IHG

Property amenity
Premium Room, 1 King Bed, Balcony
Point of interest
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool loungers
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

Map
Via Jacopo da Diacceto, 16/20, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪10 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪15 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible

  • 17.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 16.6 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed with Sofa bed

  • 21.5 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 16.7 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 20.5 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Florence

With a stay at Hotel Indigo Florence by IHG, you'll be centrally located in Florence, steps from Historic Centre of Florence and 10 minutes by foot from Piazza di Santa Maria Novella. .This hotel is 0.4 mi (0.7 km) from Basilica of Santa Maria Novella and 0.5 mi (0.8 km) from Fortezza da Basso.

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 8 min walk - 0.7 km
  • Piazza di Santa Maria Novella - 10 min walk - 0.9 km
  • Cathedral of Santa Maria del Fiore - 15 min walk - 1.3 km
  • Piazza del Duomo - 16 min walk - 1.4 km

Getting around

  • Fratelli Rosselli Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Trattoria Dall' Oste - ‬4 min walk
  • ‪Lampredottaio Chiaroni - ‬8 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬4 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk
  • ‪Haveli - ‬3 min walk

About this property

Hotel Indigo Florence by IHG

Property Location With a stay at Hotel Londra, you'll be centrally located in Florence, convenient to Fortezza da Basso and Cathedral of Saint Mary of the Flower. This 4-star hotel is within close proximity of Santa Maria Novella Basilica and Museum and Piazza di Santa Maria Novella. Rooms Make yourself at home in one of the 166 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.#The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Covered self parking fee: EUR 20 per day Rollaway bed fee: EUR 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: 12:00 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.
Make yourself at home in one of the 162 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Binomio, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Binomio - Onsite restaurant.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binomio

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tasting room

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (140 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A14THTGKQ4

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 31
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Londra
Indigo Florence By Ihg
Hotel Indigo Florence by IHG Hotel
Hotel Indigo Florence an IHG Hotel
Hotel Indigo Florence by IHG Florence
Hotel Indigo Florence by IHG Hotel Florence

Hotel Indigo Florence by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 9 out of 125 reviews
Rating 4 - Poor. 5 out of 125 reviews
Rating 2 - Terrible. 0 out of 125 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were amazing , very thoughtful and understanding. It was my Birthday yesterday and I had a breakfast cake and Happy Birthday sang to me then upon returning from our day out , I received a bottle of fizz and lovely displayed chocolates. Amazing Hotel with wonderful staff. Thank You
Stayed 6 nights in Dec 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is close to train station.
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
I look forward to visiting Florence again and definitely will not consider booking a room at this property again due to this terrible experience. The room was disappointing in so many ways. While many rooms and bathrooms were renovated at this property, not all of them were. Unfortunately, I was in a room that was not updated. Cleanliness was a problem in the bathroom; it was not well cleaned or maintained. Many tiles were cracked and broken. There was pink mildew throughout in the shower and the only outlet in the bathroom was non-functioning. Despite using an outlet adapter, the other outlets in the room were loose and the hair dryer repeatedly fell out of the socket. Worst of all, water was shut off during the last day of my stay without notice from the staff. I returned for an afternoon nap and discovered this when I turned on the faucet to see low water pressure and murky orange-brown water slowly flowing out. (No, I wasn't able to take a shower. Fortunately, I was moving onto another hotel the next day for the next part of my trip!) Another room was never offered nor made available throughout my stay. I was in the same room the entire time (4 nights) and housekeeping didn't address the cleanliness issues. While the hotel may be busy with a conference being held onsite during that time, that doesn't excuse the poor experience. The property was crowded and noisy, and this created a chaotic atmosphere, not a calming or relaxing experience for a vacation.
Stayed 4 nights in Sep 2024

6/10 Okay

Nichol

Liked: Staff & service
Outlet in bathroom was not functional
Stayed 2 nights in Dec 2024

6/10 Okay

Rajeev

Business traveller
Big standard hotel, near the main station, good amenities and restaurants, cafes nearby. Breakfast is very good. The gentleman Maitre de at breakfast is fantastic and provides great service
Stayed 2 nights in Dec 2024

8/10 Good

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 minutes walk from the train station. Clean room, comfy bed. There’s a wash and dry launderette 6 minutes walk from hotel with delivery service. If you get a bottle of wine, need to head down to the bar to open the bottle and get wine glass on your own.
Stayed 2 nights in Dec 2024

10/10 Excellent

Inderpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Loved staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have mixed feelings about my stay here; its very very close to the train station, so very very easy walking distance between the hotel and the train station. There were lots of convenient resturants and sites......so would rarely require a taxi to go anywhere. My room was safe, but i could hear the next door; so wasn't too quiet. But i got a beautiful view from the balcony.
Stayed 2 nights in Oct 2024

10/10 Excellent

Massimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Massimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yiyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything looks great, and also recommended great restaurants
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities, room comfort
Very clean. Helpful, courteous staff provided relevant city information.
Stayed 3 nights in Nov 2024

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice ambiance of the room and the restaurant
Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice place to stay and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

mansoor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dining. Also close to public transportation to get around
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice proper.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2024

8/10 Good

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed 5 nights and 6 days. For the location being walking distance to the train station, restaurants and laundromat, this was ideal. The bed was larger than most queen size bed. Room smelled clean. There was plenty of towels in our bathroom. The complimentary drinks and snacks in our minibar was nice so was the in room coffee and hot water kettle. The water pressure in our shower was nice and strong. Only a couple negative comments, our safe in our room didn’t work throughout our stay. It couldn’t be replaced because it’s built into the closet. There was some caulking in bathtub needed to be redone. It made the shower walls look old. The female staff in the front desk wasn’t as helpful or friendly when I had asked about extending my stay and the price difference between the search engine vs hotels site. Lastly, it would been helpful if they offered bell service and had our luggage taken to our room. Because we extended our stay for 2 extra days for 2 rooms, it would have been nice if management gave us credit towards the restaurant or bar, something to show some appreciation. Location feels a little dark to be walking in the evening if traveling alone.
Stayed 1 night in Oct 2024

10/10 Excellent

Mayzelle

Liked: Cleanliness, staff & service, property conditions & facilities
I like it that they still provide robe and slippers — and free minibar for members :)
Stayed 1 night in Nov 2024

10/10 Excellent

Jereme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable room within walking distance to all tourist spots.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Oct 2024