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Hotel Santa Maria Novella

4.0 star property

Photo gallery for Hotel Santa Maria Novella

Exterior
Interior entrance
View from property
Exterior
Family Condo, 3 Bedrooms, City View, Annex Building | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Superior Room, View

View from room

Superior Room, View

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Suite (3 people)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 people)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

  • 103 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 34.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Hotel L'Orologio Firenze

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, (1001)
The price is NZ$1,037
for 1 room
includes taxes & fees
1 May - 2 May
Hotel L'Orologio Firenze

About the area

Florence

With a stay at Hotel Santa Maria Novella in Florence (Santa Maria Novella), you'll be steps from Historic Centre of Florence and Basilica of Santa Maria Novella. .This spa hotel is 0.1 mi (0.2 km) from Piazza di Santa Maria Novella and 0.3 mi (0.5 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 12 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Shake Cafe - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬1 min walk
  • ‪Giglio Rosso - ‬2 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Historic Centre of Florence
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 71 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1006 reviews
Rating 8 - Good. 124 out of 1006 reviews
Rating 6 - Okay. 31 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 7 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location, traditional hotel
Great location on Piazza Santa Maria Novella (and close to train station). Lovely hotel with friendly, helpful staff. Great breakfast. My large room had a view into piazza/church, which was lovely, but there was lots of loud noise and music from bars below which I didn’t enjoy. Marble-tiled bathroom was spacious, but shower over bath with flimsy shower curtain wasn’t pleasant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. The bed was comfortable and the service was great. Very close the train station, about a 5 minute walk. Great local restaurants within walking distance. Also great location for visiting the historical sites.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alberto, Maumelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a hotel at par with the exquisite Tuscan hospitality culture. Staff has been extremely welcoming and supportive, lovely room, perfect location for our needs
Stayed 2 nights in Jan 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! The breakfast every day was incredible. We also loved the reading room and terrace. The staff were always friendly and the hotel was always clean and welcoming after a day out and about. There are many restaurants in the area that were wonderful too!
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always a pleasure to stay at this hotel. It is just a short walk from the train station and close to most attractions in Florence. The welcome is warm, efficient, and helpful. The room is lovely, comfortable, and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in an excellent location and the staff were great on attention and making ourself fell at home
Stayed 3 nights in Jan 2025

8/10 Good

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay at Hotel Santa Maria Novella
I recently had the pleasure of staying at this hotel for a few days, and I must say it was an outstanding experience. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring that every aspect of my stay was perfect The room was immaculate, spacious, and providing a comfortable and relaxing environment. The amenities offered were top-notch, and the attention to detail was evident throughout the hotel Dining at the hotel's restaurant was a delight, offering delicious breakfast and well-prepared dishes. Overall, my stay at this hotel exceeded my expectations in every way.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
veey professional
Stayed 2 nights in Jan 2025

10/10 Excellent

Damilya

Stayed 2 nights in Nov 2024

10/10 Excellent

Aneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent . Very closed to everything. Walking distance 5/10 min to all the attractions. The breakfast buffet was amazing. I highly recommend this hotel
Stayed 2 nights in Dec 2024

6/10 Okay

FERNANDO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel. The staff was very nice and the breakfast was very good. The only thing I did not like was that the room which they showed in the picture was no the room that we received. The room in the photo when we reserved was completely different, inside and also the view of the room which in my opinion is unacceptable. I will not go to this hotel again for this simple reason.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice rooms. Excellent location.
Stayed 1 night in Dec 2024

8/10 Good

horatio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right at the heart of the city with everything within walking distance
Stayed 2 nights in Nov 2024

10/10 Excellent

Fen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Zelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of everything. Great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
A jewel of a small hotel in Florence. Very conformable and perfect location I never stay anywhere else
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beyond my expectations. Loved the experience!
Stayed 1 night in Nov 2024

6/10 Okay

Jillian, Louisville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
property is in nice location, staff is present and helpful. property is very run down, stains on furniture, drapery, table covering....needs a renovation
Stayed 3 nights in Nov 2024

10/10 Excellent

marlo, brooklyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best! Short walk from train and bus stations. Plenty of restaurants in the area and the Santa lounge is really nice! The rooms are spacious and quite unique. Definitely would recommend this hotel !
Stayed 4 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well appointed room overlook the piazza
Stayed 1 night in Oct 2024

10/10 Excellent

Myung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except wifi.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic hotel with a fantastic breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building!
Stayed 1 night in Oct 2024