With a stay at Hotel Santana in Flores, you'll be a 1-minute walk from Flores Dock and 5 minutes by foot from Church of Our Lady of the Remedies. .This beach hotel is 29.9 mi (48.1 km) from Tikal National Park and 0.3 mi (0.6 km) from Lake Petén Itzá.
What's nearby
Flores Dock - 1 min walk - 0.1 km
Church of Our Lady of the Remedies - 5 min walk - 0.5 km
Las Guacamayas Biological Station - 6 min walk - 0.5 km
Maya Mall - 9 min walk - 0.8 km
Central Park - 12 min walk - 1.1 km
Getting around
Flores (FRS-Mundo Maya Intl.) - 10 min drive
Restaurants
Cafeteria Aeropuerto - 4 min drive
Raices Bar & Grill - 1 min walk
Raices Del Lago - 34 min drive
Ristoranto Terrazzo - 4 min walk
Pollo Campero - 9 min walk
About this property
Hotel Santana
Beach hotel with a 24-hour front desk and a coffee shop
Hotel Santana offers 34 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Hotel Santana has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Tour/ticket assistance
Outdoors
Terrace
Accessibility
This property does not have any lifts
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
32-inch flat-screen TV
TV channels
Food and drink
Free bottled water
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from November 29 2024 to December 1 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores
Hotel Santana Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Need to update rooms and be more customers sevice. The first lady in reception was friendly.. the rest really slowcto help ... the breakfast was great ... pool need update and rooms ... 😩 overall 5 out of 10 .. and be nicer to people from united states.
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Best room in town if you want a decent balcony and lake view. Rooms are clean and functional. Included breakfast choices decent. Restaurant staff pleasant. From desk staff accomodating but not particulary friendly
Pros:
- good air conditioning
-nice view of the water from the room
-staff cleaned the room everyday
-breakfast included
Cons:
-very loud night club nearby, but I was still able to sleep ok despite this
-you need to pay a significant deposit for the safe key
-my room was on the top floor which had a lot of stairs. No elevator
-rooms were dated, but clean
-wifi in the rooms was not the best
I had expected a bit more for the price, but the stay was ok.
The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure.