See all properties
Save

Best Western Queens Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Queens Hotel

Bar (on property)
Standard Room, 1 Double Bed, Non Smoking
Reception
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    ‪1 min walk‬
  • Dundee Contemporary Arts Centre
    ‪1 min walk‬
  • Dundee Science Centre
    ‪2 min walk‬
  • Dundee (DND)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sleeperz Hotel Dundee

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (1001)
The price is NZ$120
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Sleeperz Hotel Dundee

About the area

Dundee

A stay at Best Western Queens Hotel places you in the heart of Dundee, steps from University of Dundee and Dundee Contemporary Arts Centre. .This hotel is 0.1 mi (0.1 km) from Dundee Repertory Theatre and 0.2 mi (0.3 km) from Lemmings Statue.

What's nearby

  • University of Dundee - 1 min walk
  • Dundee Science Centre - 2 min walk
  • City Square - 7 min walk
  • V&A Dundee - 9 min walk
  • Discovery Point - 9 min walk

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in Dundee with a 24-hour front desk and a restaurant
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 53 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Room service is available.

Languages

English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 7.5 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between July 20 and September 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 7.5 for adults and GBP 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 518 reviews" "
Rating 8 - Good. 230 out of 518 reviews" "
Rating 6 - Okay. 80 out of 518 reviews" "
Rating 4 - Poor. 32 out of 518 reviews" "
Rating 2 - Terrible. 13 out of 518 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class location with ample parking places. The service I received for the one night stay was very good . Access to the shower via the bath was difficult for me having a problem leg and no grab handles. As it was only one night I never enquired if there was any rooms with showers (no bath). This was a minor point otherwise no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

James

A great stay
Great stay friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very poor quality hotel. Cleanliness was an issue. The window frame and sill had dirt which had become deeply ingrained in the woodwork. Used Coffee and tea cups were never washed as part of the daily housekeeping service. And the fitted carpet on the floor looked like it hadn't been properly cleaned since it was laid many years ago. Maintenance of the room was even worse. The net curtain to the window had collapsed on one side and was hanging loose by a thread. It was like that when we arrived. It was like that throughout our stay. And it was still like that when we departed. Even worse, the light switch operating the bedside light was broken and had we tried to use it we probably would have been electrocuted. Generally the place was tatty and I'm very disappointed with Expedia for having offered this hotel to me as a place to stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so bad.
The room smelt of wee. The carpet was horrible, the floor squeezed loudly so sorry whoever was below me. The food took ages and was not very nice. The cider was poured into a beer glass. None of it was like the pictures sold it. Never will i go to a best western again.
Stayed 1 night in Oct 2024

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay again
Wasn’t very clean, old and dilapidated, the light switch made a high frequency squeal when switched on. The ironing board was broken. Poor quality hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Stayed 1 night in Oct 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and the tub was high and slippery. The bed was old and not comfortable. The sheets did not fit the bed. Would not stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Alistair

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
I enjoyed a spotless, comfortable room which gave me an excellent night's sleep after a lovely bath. The breakfast was perfect, both in the quality of products and the cooking, as well as the service from the friendly lady in the restaurant.
Stayed 1 night in Oct 2024

8/10 Good

SUZANNE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here and the staff were very pleasant and helpful
Stayed 1 night in Oct 2024

8/10 Good

Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24h available check in
The check in and check out service are?super convenient and staff are super friendly. However the bath tub in the room is not clean enough.
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Stayed 1 night in Sep 2024

8/10 Good

Nancy

I can't really review this property because when I appeared for my reservation, I was actually sent to another hotel because they were having problems accomodating me. However, they were great in setting up a reservation for me at another hotel and providing transportation to and from that hotel, allowing me to park my rental car in their parking lot for free, which helped me a lot. So I will say they take care of their guests, whatever the circumstances.
Stayed 1 night in Sep 2024

2/10 Terrible

Barbara

Stayed 1 night in Sep 2024

10/10 Excellent

Ileana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not the first time I stayed in the hotel. Very central, with parking at the back. Comfy bed and toilet. Quick check-id/out. Nothing to complain about!
Stayed 1 night in Sep 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Queen's Hotel
We cant really fault the staff, as they were friendly enough but the room was very basic and over priced. We had a terrible nights sleep due to the bed. My wife slept in the shallow end and I was down the deep end. The full floor of the room was on a slope. Wouldnt stay again and was some what disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Carroll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! We were able to walk everywhere!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an old fashion hotel a bit dated to no fault of there own though staff were excellent and the breakfast was fantastic was very warm though.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Average Hotel at a reasonable price
Receptionist and customer service was excellent with a friendly greeting at check-in time. Was comfortable in room although had to wait a few hours before the radiator heating came on. The bathroom was clean and had plenty of towels and body wash/shampoo although needs an upgrade though. The room was very small for a double, is dated and furniture, carpet and decoration are in need of a refurbishment. Pity this hotel has lost its former glory!
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Property a bit dated but room clean and comfortable and breakfast good
Stayed 2 nights in Aug 2024

8/10 Good

Stephen, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Great location for exploring Dundee by foot.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024