I stayed at this hotel for nine nights at the beginning of December. I found every member of the hotel staff very kind and helpful, and the hotel itself was actually perfect for what I needed. The room was comfortable and practical- a couch, a bed, a desk, and a bathroom, along with a little area near the door for shoes and coats. Breakfast every morning was fresh and everything was well maintained, the location was perfect and just a short walk from the main area downtown, not to mention just a couple of minutes from the Christmas goat. Honestly, I couldn't have asked for more. If you're looking for a low-key somewhere to stay in Gavle, give this place a chance and you won't regret it. I'd definitely stay again in the future.