The ARC Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The ARC Hotel

Reception
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
King Wheel Chair Accessible Roll In Shower | Bathroom
King Two Room Suite | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
6813 Phoenix Ave, Fort Smith, AR, 72903
  • Mercy Hospital Fort Smith
    17 min walk
  • Mercy Clinic Convenient care
    18 min walk
  • Advance Care Hospital-Ft Smith
    18 min walk
  • Fort Smith, AR (FSM-Fort Smith Regional)
    3 min drive

Room options

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

Two Queen Wheel Chair Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

King Two Room Suite

  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Superior Single Room

  • Sleeps 3
  • 1 King Bed

King Wheel Chair Accessible Roll In Shower

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Fort Smith

With a stay at The ARC Hotel in Fort Smith, you'll be within a 5-minute drive of Mercy Clinic Convenient care and Advance Care Hospital-Ft Smith. .This hotel is 0.9 mi (1.5 km) from Mercy Hospital Fort Smith and 1 mi (1.7 km) from CHRISTUS DUBUIS Hospital of Fort Smith.

What's nearby

  • Mercy Hospital Fort Smith - 17 min walk
  • Central Mall - 4 min drive
  • Baptist Health-Fort Smith - 10 min drive
  • Fort Smith Convention Center - 10 min drive
  • Fort Smith National Historic Site - 10 min drive

Getting around

  • Fort Smith, AR (FSM-Fort Smith Regional) - 3 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk

About this property

The ARC Hotel

Hotel in Fort Smith with free breakfast and a 24-hour front desk
The ARC Hotel offers 63 accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
A complimentary full breakfast is served daily.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 27-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The ARC Hotel Hotel
The ARC Hotel Fort Smith
Welcome Suites Fort Smith
The ARC Hotel Hotel Fort Smith
Holiday Inn Express Fort Smith

The ARC Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Valarie

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Vivian C.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
there is no hot tub or pool in service
we booked the hotel specially for the hot tub and pool. we got neither. very disappointed and not good value for the money we paid
Stayed 1 night in Aug 2024

6/10 Okay

Johnny

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alex, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here everytime I come into town, the breakfast is always amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and comfortable bed. Basics well covered.
Stayed 1 night in Aug 2024

8/10 Good

Hermilo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
It smelled old musty. It was so SWAMPY AND HUMID. It made the room uncomfortable. I woke up with body pains I never have. There was no shampoo and body soap the first night and the pool was cloudy and green.
Stayed 2 nights in Aug 2024

4/10 Poor

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had requested a king bed, but we got 2 queen beds. Smaller beds than we normally sleep in. We both tossed and turned all night long. Maybe got 3 hrs sleep!
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Amenities
Excellent customer service!
Stayed 1 night in Aug 2024

8/10 Good

Alisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Comfortable beds- warm pool. Hot tub was broken/out of service!
Stayed 1 night in Aug 2024

6/10 Okay

Jonnie

Travelled with group
Liked: Cleanliness, staff & service
Just quick overnight for a meeting next morning in the area. Room was nice except for musty smell that I did get used to after an hour or so. Bed was comfortable. Then I laid down and looked up and saw mold on the ceiling from apparent water damage from room above this one. I stayed and I lived but not sure if I’ll stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and quiet. The breakfast is way better than most.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
The stay was nice, the only thing is I asked for stay o er service for my bedding to be changed and fresh towels. I took the DND sign off the door like front desk said before I left and came back hours later and room was not set iced. Other than that room was clean and stay was nice. I would stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed here on my drive back to Atlanta. Price was great. My hotel door had a broken extra lock and the tub drained slowly. The breakfast was ok. The area was very safe. Accidentally left my passenger side door open for a few hours and no one bothered my car.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, property conditions & facilities
Literally everything in the room was sticky. I checked out early.
Stayed 2 nights in Aug 2024

4/10 Poor

Lugenia

Travelled with family
Disliked: Staff & service, property conditions & facilities
The night clerk (a male) was AWFUL. We reserved 2 rooms and arrived around 8pm. One of the rooms had no working light when you entered. And then NO television that worked. I called and asked if he could help us and he laughed and said”he wasn’t a repair man” I told him it said it wasn’t connected to internet and he said he couldn’t give me the password. I asked for a different room and he said he can’t because then he couldn’t rent that room. The place was at least half vacant. I asked for management and he said it would be a couple days before I could talk to someone. We have stayed at the Arc at least 2-3 nights per month for the past 3 years due to our jobs. I will NEVER stay there again. I left messages for a manager as well….this was last week on Wednesday. It is now Monday and still no call back. Awful service and completely awful and disrespectful employee
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and we felt safe. The room had a mini fridge and microwave and a Keurig machine. The laundry facilities do not work. The hot tub is out of order. The pool was dirty and the water was warm. The ice machine on the second floor is out of order. The waffle machine was out of order. Breakfast was good, though, with eggs, sausage, biscuits& gravy, pastries and cereal. I think it must be hard for all hotels to compete for business.
Stayed 1 night in Aug 2024

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the price
Was a great place. Only reason for the 4 star is due to the room on this trip had an odor to it that wasn't normal. Otherwise it was great
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great , the breakfast was excellent. Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Kween

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kd
Stayed 1 night in Aug 2024