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Muthu Fort William Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Muthu Fort William Hotel

Lobby lounge
Exterior
Lobby lounge
Bar (on property)
Suite (Loch Linnhe) | View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Achintore Road, Fort William, Scotland, PH33 6ED
  • Lochaber Geopark
    1 min walk
  • China Palace
    3 min walk
  • Fort William Station
    12 min walk
  • Oban (OBN)
    59 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room | Bathroom

Superior Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double Room (Loch View)

Deluxe Double Room (Loch View)

Deluxe Double Room (Loch View)

  • 14 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 17 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Family Room (Loch View)

Deluxe Family Room (Loch View)

Deluxe Family Room (Loch View)

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Suite (Loch Linnhe)

Suite (Loch Linnhe)

Suite (Loch Linnhe)

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Loch View)

Deluxe Twin Room (Loch View)

Deluxe Twin Room (Loch View)

  • 13 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite (Loch View)

Junior Suite (Loch View)

Junior Suite (Loch View)

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

The Caledonian Hotel

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Parking included
Free WiFi
Restaurant
3.6 out of 5, Good, (1004)
The price is NZ$88
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Caledonian Hotel

About the area

Fort William

With a stay at Muthu Fort William Hotel in Fort William, you'll be in the mountains, within a 15-minute drive of Ben Nevis and Loch Linnhe. .This hotel is 0.1 mi (0.1 km) from Lochaber Geopark and 0.2 mi (0.4 km) from West Highland Way.

What's nearby

  • West Highland Way - 4 min walk
  • Great Glen Way - 12 min walk
  • Inverlochy Castle - 5 min drive
  • Ben Nevis Distillery - 5 min drive
  • Ben Nevis - 10 min drive

Getting around

  • Fort William Station - 12 min walk
  • Inverness (INV) - 120 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Great Glen - ‬4 min walk
  • ‪Ben Nevis Bar - ‬5 min walk
  • ‪Black Isle Bar - ‬4 min walk
  • ‪Ben Nevis Inn - ‬5 min drive

About this property

Muthu Fort William Hotel

Hotel in Fort William with a 24-hour front desk and a restaurant
Muthu Fort William Hotel offers 51 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Stay in one of 51 guestrooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Muthu Fort William Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 12.50 for adults and GBP 6.25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from January 5 2025 to February 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: GBP 2 per stay

We have included all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 for adults and GBP 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Formerly Named as West End Hotel Muthu Fort William Hotel
Formerly Named as West End Hotel Muthu Hotel
Formerly Named as West End Muthu Fort William
Formerly Named as West End Muthu
Formerly Named as West End Mu
Muthu Fort William Hotel Hotel
Muthu Fort William Hotel Fort William
Muthu Fort William Hotel Hotel Fort William
Formerly Named as West End Hotel Muthu Fort William Hotel

Muthu Fort William Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 140 out of 445 reviews" "
Rating 8 - Good. 132 out of 445 reviews" "
Rating 6 - Okay. 85 out of 445 reviews" "
Rating 4 - Poor. 53 out of 445 reviews" "
Rating 2 - Terrible. 35 out of 445 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Marek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice few but next to a busy road
Stayed 2 nights in Sep 2024

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service
Nice location excellent service
Location and service was excellent. Food was very good. The rooms are a bit old. Venting the corridors is needed as there are stale cooking smells.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful!
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Rose Ann was accommodating and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Joann

Stayed 2 nights in Aug 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable older hotel. Bed were comfortable and plenty of free bottled water is provided. Highlight of the place was friednly and outstanding personnel.
Stayed 3 nights in Sep 2024

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here, lift didn’t work heating didn’t work so badly in need of renovations
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Good one night stay, halfway between Isle of Skye and Glasgow for us. Central location, across from the water and close to hiking and outdoor opportunities. The restaurant looked nice, but we arrived later than planned and ate at a nearby Wetherspoon pub. Older property but had some opulence to the decor, which made it interesting.
Stayed 1 night in Sep 2024

2/10 Terrible

Gilles, Abu Dhabi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels had blood stain on them. No mineral water. No minibar. No room service. Very poor experience.
Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property advertised laundry as an amenity..apparently the laundry has been out of service for quite some time with no plans to have it fixed. The showers were either full on hot or full on cold. The staff was very good but treated poorly by the management and bemoaned the fact that the place was too old and in poor repair. The location is fair if you plan on taking the train but I will stay somewhere else next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
Friendly staff. Hotel was clean but very tired. Breakfast was ok.
Stayed 1 night in Aug 2024

8/10 Good

ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities
Rose Ann and John. Were absolutely fabulous. The manager very professional
Stayed 2 nights in Aug 2024

2/10 Terrible

Mary

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgustingly horrible hotel. Save your time, money, and energy and DO NOT STAY HERE. The hotel called us multiple times to confirm what time we would be arriving. By the third call within a few hours we were annoyed and confused. We then learned on a later call that they were “experiencing technical difficulties” and could no longer honor our reservation the night of check in as we were driving there. When we asked what the technical difficulties were and if they had just given our room away they just kept repeating "technical difficulties”. Upon pressing them on the matter they revealed “the ceilings caving in”. Which they knew about before we even booked but chose to scramble and wait (till 8pm as we were driving to check in) to say that we no longer have a room. Instead of giving us another room or paying to put us in a nearby hotel. They sent us to a bed and breakfast that they assured me had the same accommodations as their hotel. Then upon our arrival to the bed and breakfast we learned that they lied about everything and sent us to a b&b that was new and not set up yet. There was no breakfast, no WiFi, no heating, no hot water, no free onsite parking, a room so small I couldn’t fit my baby’s portable crib, and they failed to inform us that the B&B only accepted cash which we did not have that large a sum on us. I attempted to reach out to the hotel yet they ignored my calls, messages, and did absolutely nothing to make it up to my family. Absolutely unprofessional!
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We booked this hotel at the last minute and were pleasantly surprised at the size of the room and the hotel overall. We would stay here again for sure. Reception and restaurant staff were excellent and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Ally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rose Ann is a credit to the hotel. Well done Rose Ann
Stayed 2 nights in Aug 2024

8/10 Good

Lars haunstrup Andersen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating to our late arrival from Scotrail. The rooms are very quaint and we enjoyed the unique furnishings and atmosphere of the hotel. The beds were very comfortable and we had a great view from our rooms 39 & 41. All the staff were wonderful! We’d highly recommend this hotel to stay in Fort William!
Stayed 2 nights in Aug 2024

6/10 Okay

Catherine

Liked: Cleanliness, room comfort
Not too bad
Decent spot close to everything, an older hotel but our choices were limited so that's why we chose. Not a bad stay, friendly staff clean room, ok breakfast
Stayed 1 night in Aug 2024