Hotel El Tucano Resort & Thermal Spa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Outdoor pool
View from property
Master Suite
Indoor spa tub

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Gym
  • Spa
  • Breakfast included

Explore the area

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Juan Castro Blanco National Park
    18 min walk
  • sushi kenko
    3 min walk
  • San Antonio de Belen Station
    105 min drive
  • San José (SJO-Juan Santamaría Intl.)
    145 min drive

Room options

Superior Room, 1 Bedroom, Ensuite, Mountain View

  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

Family Room

  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

Junior Suite

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room

  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Master Suite

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

La Palmeria

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 6 minutes from Aquas Zarcas Square. .This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.7 mi (47.8 km) from La Fortuna Waterfall.

What's nearby

  • Juan Castro Blanco National Park - 18 min walk
  • Aquas Zarcas Square - 6 min drive
  • Quesada City Park - 10 min drive
  • Camara de Ganaderos de San Carlos - 28 min drive
  • Poás Volcano National Park - 76 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in La Palmeria with a full-service spa and free breakfast
Hotel El Tucano Resort & Thermal Spa offers 87 accommodations with safes and hair dryers. Televisions come with cable channels.

This La Palmeria resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a lazy river, and a spa tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite to eat at the La Foresta, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Guests are offered a complimentary full breakfast.
La Foresta - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Foresta

Things to do

  • Fitness centre
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open selected days
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 327 reviews" "
Rating 8 - Good. 105 out of 327 reviews" "
Rating 6 - Okay. 61 out of 327 reviews" "
Rating 4 - Poor. 38 out of 327 reviews" "
Rating 2 - Terrible. 23 out of 327 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Cedma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
La habitación bien, pero mucho ruido en la mañana muy temprano. Personal de operaciones y mantenimiento con el radio a todo volumen, uno se entera de todo y no logra dormir.
Stayed 1 night in Jul 2024

8/10 Good

Eduardo, Huntingdon Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They are at is beautiful, but some areas need attention. It needs some TLC
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with group
Liked: Staff & service
The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
Stayed 2 nights in Jul 2024

8/10 Good

Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included!
Stayed 1 night in Jun 2024

6/10 Okay

Lilliana

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Lizandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

8/10 Good

MAXWELL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.
Stayed 2 nights in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Air condition in the room would have been nice. I could have swore the description said it had it .. but not my room. Television was really small.
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

gustavo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es un hotel viejo, le falta muchisimo mantenimiento y limpieza. El hotel funciona como Day Pass y pasan las zonas comunes muy llenas. A pesar de que pagues hospedaje, encontrar una silla o mesa cerca de la piscina es imposible. Sin embargo, se descansa y el desayuno estuvo muy bueno.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Miguel

Business traveller
Disliked: Staff & service
If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.
Stayed 1 night in Mar 2024

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024

6/10 Okay

Brian, Rockwall

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Stayed 3 nights in Feb 2024

10/10 Excellent

Timothy, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful
You need a stronger internet signal, and we had trouble accessing the TV.
Stayed 3 nights in Feb 2024

10/10 Excellent

jeff

Travelled with family
Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien ubicado, las piscinas están muy limpias y no muy alejadas de las habitaciones. Tiene acceso a un río con aguas termales hermoso. El personal es muy amable y servicial y la comida deliciosa.
Stayed 1 night in Jan 2024