4/10 Poor
JENNIFER
Travelled with group
3 Sept 2024
Disliked: Staff & service
We had gotten in late at night and were the last ones to check in for the night. The only room left was on the ground floor just down from the mechanical room, as well as where staff meets on a daily basis.
Granted, we did get a late check out which we were very grateful for. However, the staff being just doors down were so extremely loud. I completely understand to be able to talk with your coworkers, but loud laughing, yelling down the hall to each other with no respect that some are trying to sleep is very unprofessional. After not getting in until almost 2 AM, the staff in the morning at 8:30 AM, were chatting it up as if there is not a soul staying on the floor. Very taken back and very unprofessional. Even a manager walked down that hall and was very loud.
It is very safe to say that due to how staff handled themselves being as loud as they were, we will not recommend anyone stay at this hotel on the ground floor. Staying on another floor would be the only way to go.
JENNIFER
Stayed 1 night in Aug 2024