Upon arrival we were told we only had one room reserved. I showed the front desk lady my 2 hotels.com reservations and she continued to angrily tell me I only had one room. There were 6 of us standing in front of her, all clearly demoralized and angry as her tone suggested the hotel was full. Finally I asked if she had other rooms or suggestions of other nearby hotels. "Of course we have other rooms" she says. Homicide was not far from my mind. As the new rooms were not setup for 3 people we had to ask for pillows 3 or 4 times. They did come the next day, but the first night we went without. It was also very hot, close to 40 degrees, one room had a fan, the other did not. Again, asked 3 or 4 times. They said one was coming, it never did, although magically the front desk had a fan on the second day which wasn't there when we checked in. Finally, if you are trying to find the front door, ignore the 2 on the main street that say Milbor. One even has a bell, which the receptionist said she heard, but she didn't answer. The way in is around the block in a small square. Aside from the moronic front desk, the rooms were spacious and clean, no complaints there. Lots of noise from the street, but if you can close the windows, they are solid and block it out.