New Brookfields Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Brookfields Hotel

View from property
Beach
40-inch TV with satellite channels
Outdoor pool, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Jomo Kenyatta, New Englandville, Freetown
  • National Stadium
    20 min walk
  • St John's Maroon Church
    3 min drive
  • Citytel Chinese restaurant
    3 min drive
  • Freetown (FNA-Lungi Intl.)
    125 min drive

Room options

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Classic Single Room, 1 King Bed, Non Smoking, Mountain View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Freetown

A stay at New Brookfields Hotel places you in the heart of Freetown, within a 5-minute drive of National Stadium and Sierra Leone National Museum. .This family-friendly hotel is 1.4 mi (2.3 km) from St John's Maroon Church and 1.5 mi (2.5 km) from State House.

What's nearby

  • National Stadium - 20 min walk
  • Sierra Leone National Museum - 2 min drive
  • Cotton Tree - 2 min drive
  • Law Courts - 2 min drive
  • Lumley Beach - 16 min drive

Getting around

  • Freetown (FNA-Lungi Intl.) - 125 min drive

Restaurants

  • ‪Crown Bakery - ‬3 min drive
  • ‪Crown Express - ‬6 min drive
  • ‪Roy's Restaurant - ‬9 min drive
  • ‪Basha - ‬5 min drive
  • ‪Pearl Cafe - ‬8 min drive

About this property

New Brookfields Hotel

Family-friendly hotel with a fitness center and a 24-hour business center
New Brookfields Hotel offers 32 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 32 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Mavericks, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Freetown? This hotel has 3968 square feet (369 square meters) of space consisting of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mavericks - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Mavericks

Things to do

  • Art gallery
  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3968 square feet of space)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Chef
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 40.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 15 (one-way), (up to 12 years old)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Brookfields Hotel
New Brookfields
New Brookfields Freetown
New Brookfields Hotel
New Brookfields Hotel Freetown
New Brookfields Hotel Hotel
New Brookfields Hotel Freetown
New Brookfields Hotel Hotel Freetown

New Brookfields Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 63 reviews" "
Rating 8 - Good. 15 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malvern

Business traveller
Liked: Amenities
I like New Brookfields, nice place, friendly staff who make it their mission to make you feel welcome and at home.
Stayed 11 nights in Aug 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very good location for my work, good wifi, food, security, service. Recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Amenities, property conditions & facilities
Was great
Stayed 2 nights in Jun 2024

2/10 Terrible

James

Business traveller
Disliked: Staff & service, amenities
I travel for work all over the world and I rarely leave a review that’s this bad for a hotel but this one is deserved. There are some nice young people who work there but the management is terrible, it is disorganized, the staff are poorly trained, and if you have another option, I’d avoid this hotel. When I was sick from food poisoning from the hotel food I called down to the front desk three times to ask for water over a period of hours and no one bothered to bring me any. They mopped the floor and didn’t properly mark it and I slipped and fell and injured myself. If you stay here, you’re basically captive. There isn’t any food beyond the hotel. The staff doesn’t know what’s going on. At one point I called down to the front to find out how late they serve breakfast on the weekend and was told 10. It was actually 1130. And the front desk was 15 feet from the restaurant. I see no excuse for such a poorly managed property.
Stayed 9 nights in May 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I truly thank all the staff working there for making our stay peaceful.
Stayed 1 night in Apr 2024

10/10 Excellent

RUTH

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Apr 2024

8/10 Good

Herbert

Stayed 1 night in Apr 2024

2/10 Terrible

Miatta

Stayed 5 nights in Nov 2023

10/10 Excellent

Kathleen

Business traveller
I give it 5 stars, thanks to the kind service particularly from the two ladies at front desk (shout out to Agnes!). They were very accommodating and helpful, always solution oriented, kind and respectful. Location wise - the hotel is close to many of the offices I needed to visit which was convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Very high standard of rooms and food service here. Great poolside bar/cafe and very nice pool. Breakfast is great with lots of options. Area around the hotel is busy but close to government offices and accessible to downtown and for the routes out of town.
Stayed 1 night in Nov 2023

2/10 Terrible

Julie Eileen

Stayed 6 nights in Sep 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, great restaurant and pool area.
Stayed 6 nights in May 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying in the New Brookfields Hotel. The staff is professional, the amenities are consistent and nice, and the restaurant has good food.
Stayed 4 nights in Apr 2023

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 10 nights in Feb 2023

8/10 Good

M.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind and attentive; the manager is very professional and bilingual French/ English; and the breakfasts include fresh fruit and buffet. Since we were working nearby, we could walk.
Stayed 6 nights in Feb 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great trip. Was staying for business. Couldn't ask for any more. Fantastic staff, lovely food and great hotel!
Stayed 2 nights in Feb 2023

6/10 Okay

Tania

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have booked a Deluxe room but was given a basic standard room. They said they did not have more rooms available! No compensation. Breakfast is very poor.
Stayed 8 nights in Jan 2023

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great, friendly staff. Amazing hospitality. The facility was always very clean and the food was amazing! I would highly recommend staying here.

10/10 Excellent

Unisa

Stayed 2 nights in Dec 2022

8/10 Good

Raphael

Stayed 6 nights in Nov 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good place to stay in Freetown
The hotel is quite good. Staff are courteous. There were some water leaks during heavy rains, so consequently, some rooms need minor repairs. The hotel restaurant would do well to be sure that items on the menu are actually available. Overall, would definitely recommend this hotel for visitors to Freetown.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly
Stayed 2 nights in Sep 2022

2/10 Terrible

Desmond, Lawerenceville

Travelled with partner
Disliked: Staff & service, amenities
The receptionist was very rude. Never greeted me on my arrival. Said very little to me as to whether room was ready or not. She had a nasty disposition and I wonder how a hotel like this would allow someone like her to be the first person you encounter. Upon checkout I met same lady and she never said thank you or try to find out how my stay was. Unacceptable in this kind of business. She should not be working there. But I was not surprised, the manager or supervisor was there as well on the phone chatting. During check out the clerk and the manger could not operate the credit card machine. They were both clueless as to how it works. So I paid them in cash. Yet still nor the manager or clerk said thank you or anything. Very rude. During my stay water was cut off for several hours with no notice. I called the front desk and they told me tank was being cleaned. Water never returned. I left and went to a friend's place to shower. There is a tourism school next door and I don't think they hire people from there or people who have hotel experience.
Stayed 2 nights in Apr 2022

10/10 Excellent

William Ade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very efficient and friendly staff
Stayed 12 nights in Feb 2022